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Generative AI Powered Smart Bot Solution for Retail Industry

Omni-Channel Bots – Deploy on Chat, Voice, Email, Instagram, Facebook, WhatsApp and Even SMS
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Artificial Intelligence Powered Retail Fashion
Bot for Customers

Artificial-Intelligence-Powered-retail-Insurance-Bot

The turmoil caused due to covid-19 has changed the Retail Industry Landscape. It has a major impact on the entire retail industry as most of the outlets are closed presently due to the lockdown situation. Customer behavior transformed significantly, imposing enterprises to revamp their working methodology and modify their customer interaction strategies. Increased customers are fully transitioning to e-commerce. A recent study by TechCrunch states that there has been a 40% surge in social media traffic. So, retailers must follow their customers to keep their brand ahead in the competition by extending their presence to social media channels like Facebook Messenger, SMS, WhatsApp, Telegram. Thus, to provide a consistent & personalized shopping experience, increase customer outreach with advances in Natural Language Processing (NLP) and Artificial Intelligence, Retail Fashion chatbots/Conversational interfaces which can be extended to newer platforms and channels have become a need of an hour.

Artificial-Intelligence-Powered-Digital-Insurance-Bot

Artificial-Intelligence-Powered-reatial-Insurance-Bot

What Retailers can do to adapt and overcome the Industry Change

Streebo, a leading Digital Transformation Company has created an enormously powerful, intelligent, and Pre-trained AI-Powered Retail Fashion chatbot for Customers. It can easily adapt to customer interactions on any channel of customer’s choice – web, mobile app, and social media channels like Facebook Messenger, WhatsApp, WeChat, Telegram, Signal and voice-enabled platforms like Google Home, Amazon Alexa. It can be embedded in WebSphere Commerce, ATG Dynamo, or any other retail platform. By staffing eCommerce Stores with these 24X7 available Intelligent Bots, Retail companies can improve their customer satisfaction, thus reducing their call center costs as well. With a unique point and click integration interface.

Business Benefits

Many Retail Businesses have realized measurable benefits from AI-Powered Retail Fashion Bot and have seen an enormous success rate in customer interaction and can save per chatbot interaction.

Hence, by rolling out AI-Powered Retail Fashion Bots and Conversational Interfaces across channels, the Retail Industry will witness benefits such as:

Decreased Operational Cost as the customer queries will be handled via chatbot itself and will remarkably increase the conversion rate by 15%.

Increased Revenue & Customer Outreach because of the extended presence on multiple digital channels such as WhatsApp, Facebook Messenger, SMS, WeChat, Telegram, Skype.

Increased Productivity by automating business processes.

Round the clock Customer Query Resolution which will significantly increase Customer Satisfaction rate and Customer Retention rate

Hence Virtual Assistants will not only be cost-effective but will also ease out business management by providing automated customer support.

Retail chatbot extended on Social Media Channels

Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer

Facebook Messenger Bot

WhatsApp Bot

SMS Bot

Telegram Bot

Why Streebo’s Retail Fashion Bots

Streebo, in collaboration with leading technology organizations like IBM, RedHat, Google, and Amazon has created a powerful and secured solution. This solution can be integrated into most E-commerce engines such as HCL Commerce, Magento, Shopify, Oracle Commerce, SAP Hybris Commerce and can be extended to various social media channels of choice.

Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Retail Fashion Bots for Customers:

Built-in Domain Intelligence
Streebo in collaboration with its technology partner deploys highly intelligent pre-trained Bots that can emulate business processes pertaining to the retail Industry.

Omni-Channel Experience
Streebo’s Retail Fashion Bots can be deployed across social media channels such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others. They can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed on the web (existing E-Commerce site) and mobile (existing mobile app).

Pre-Integrated with Backends
Streebo’s Retail Fashion Bots comes in pre-integrated with E-commerce engines such as HCL Commerce, Oracle Commerce, SAP Hybris Commerce, among others.

Flexible Deployment Models
Streebo’s Pre-Trained Retail Fashion Bots can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.

Ease of Development & Maintenance
Streebo’s Pre-Trained Retail Fashion Bots is built using open standards such as Java and JavaScript. Also comes bundled in with Streebo’s Pre-Tranied Bot a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both line of business and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s Pre-Tranied Bot is optional development-only tooling that customers can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio.

Chat Analytics
Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.