Streebo SMART® Bot for Insurance
The Insurance industry is undergoing a perfect storm. Changing customer demands, advancements in AI technology, and a move towards digital and mobile channels are causing a tectonic shift. Post pandemic digital channels are experiencing heavy traffic and incrementally more and more business is generated via mobile and social media apps.
What Insurance Companies can do to
adapt and overcome the Industry Change
Technology is creating a wealth of new possibilities. The advent of Chatbots creates opportunities for insurance companies to make use of unprecedented channels for marketing such as Facebook Messenger, WhatsApp, SMS, etc. for their end customers. 86% of Insurance CEOs believe the technology advancements like Artificial Intelligence (AI), Chatbot, Natural Language Processing (NLP) have changed the business completely over the past 3-5 years. These advancements allow insurance companies to leverage these channels in marketing to increase sales and reduce marketing costs & efforts.
Streebo SMART Bot
Streebo a leading AI and Digital Transformation Company has created a highly intelligent bot that can handle prospect inquiries and is guaranteed to be Trained until 99% Accurate. Streebo’s Pre-trained AI-Powered Marketing Chatbot for Insurance can help the prospect with a variety of common Insurance functions including create a quote, sign up as a new customer, issue the policy and even more. These bots are pre-integrated with a wide variety of Insurance Solutions such as Ingenium, Genelco and even IBM’s AS/400 systems among others. Moreover, these Bots leverage leading NLP engines such as IBM Watson, Google Dialog, and Amazon Lex thus making them very smart. With Streebo’s 24X7 available Conversational AI for Marketing, Insurance companies can improve their lead to conversion ratio by an average of 23% while reducing their call center costs as well. That’s why this AI-powered Insurance Chatbot has a powerful ROI as it can improve sales, can assist with cross-selling & up-selling while reducing costs for organizations deploying them.
Business Benefits of Deploying an Insurance Prospect Bot
Insurance Businesses that have deployed Bots to assist their insurance prospects have realized measurable benefits including a saving of about $0.60 per chatbot interaction. Other benefits include:
Qualified Leads with Omnichannel Presence
Insurance companies can leverage existing digital properties like Website and Mobile App along with multiple digital channels such as WhatsApp, Facebook Messenger, SMS among others to easily reach out to prospects.
Improved SEO
The Bot can engage your users on your website thus increasing your session time and reducing your bounce rate. This improves SEO page ranking and improves lead generation by an average of 23%.
Increased Conversions & Revenue
NLP-aided AI-powered Bot educates prospects about insurance products that further helps in reducing the sales cycle and increases conversion rate which in turn increases revenue.
Reduced Workload
Streebo’s Insurance Prospect Chatbot acts as a Virtual Agent for low complexity policies, and helps purchase or initiates a purchase, of simple policies. They can also perform plenty of low-complexity service requests thus allowing agents to focus on complex cases.
Reduced Marketing Cost
Having a Chatbot for Insurance Prospects in your Force results in a decrease of marketing & operations costs and remarkably increases the conversion rate on an average of 15%.
Cross-sell and Upsell
Advanced analytics of a bot suggests products based on the conversation history of a customer which helps to increase the cross-sell and upsell.
AI Powered Conversational Interface extended on Social Media Channels
WebApp
FB Messenger
WhatsApp
SMS
Our Pre-trained Insurance Bots for Marketing are Trained in the Following Operations
FAQs (Frequently Asked Questions)
Branch Locator
Browse Policies
Generate A Quote
Pass the Lead to CRM/Agent
Connect to an Agent
Purchase a Policy
Make Premium Payments
Upload Documents
Manage Service Request
Feedbacks & Reviews
Offers and PromotionsWhy Streebo’s Insurance Bots for Prospects?
Streebo in collaboration with leading technology organizations like IBM, RedHat, Google, Amazon, and HCL Technologies has created a powerful and secured solution.
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Insurance Bots for Prospects are as follows:
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Insurance Bots for Prospects are as follows:
Built-in Domain IntelligenceStreebo’s Team has decades of experience in building apps for the Insurance Industry. Thus, Streebo deploys highly intelligent pre-trained Insurance Prospect Bots that can emulate most business processes.
Omni-Channel BenefitStreebo’s Insurance Prospect Chatbot can be deployed across social media channels such as FB Messenger, WhatsApp, WeChat, Skype, and even SMS. They can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed to existing digital properties such as the website and mobile App.
Pre-Integrated with BackendsStreebo’s Insurance Bot for Prospect comes in pre-integrated with Core Insurance Solutions like Ingenium, IBM AS400, Genelco, among others.
Flexible Deployment OptionsStreebo’s Pre-Trained AI Bot can be deployed on-premise or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.
Accurate ResponsesStreebo Chatbot comes with Guaranteed Bot Intelligence Index* of 99% (*BII= No. of questions answered correctly/No. of relevant questions asked)
Advance Chat AnalyticsStreebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.
Lower TCOThis bot is built using open standards such as Java and JavaScript. Streebo’s Pre-Tranied Bot is optional development-only tooling that customer can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio that significantly lower app development costs as well as reduced support & maintenance costs.
Our AI-Powered Insurance Chatbot Supports Below Features
Omni-channel Solution
Secured 
Multi-Lingual Support with 38+ Languages
Supports Voice and Chat
Advanced Analytics
Inbuilt Live Agent Support
Cross-sell & Upsell
Improve SEOPricing Options
Minimum Viable Product (MVP) Bot includes
3 transactional use cases
1 backend integrations
50 FAQ’s
Channels – Web, Mobile App, 1 Social media channel such as WhatsApp/Facebook MessengerCapex Option
You can choose to buy the MVP Bot.Opex Option
You can choose to Subscribe to the MVP Bot for a fixed monthly charge with no upfront setup fee.Pay Per Usage
This is a conversation-based subscription and tied to the number of conversations & messages the bot handles. Thus, you only pay if the Bot is getting used and is actually deflecting calls.
