{"id":1598,"date":"2019-03-28T05:27:55","date_gmt":"2019-03-28T05:27:55","guid":{"rendered":"https:\/\/www.yaalim.org\/blog\/?p=1598"},"modified":"2021-05-24T07:38:54","modified_gmt":"2021-05-24T07:38:54","slug":"chatbots-banking-examples-use-cases","status":"publish","type":"post","link":"https:\/\/www.streebo.com\/blog\/chatbots-banking-examples-use-cases\/","title":{"rendered":"AI is Transforming Digital Banking and here is \u2018THE CHATBOT\u2019 for your Bank"},"content":{"rendered":"<p>&nbsp;<br \/>\nI believe that banks have identified Artificial Intelligence as key to transforming their business. These banking AI Agents\/Chatbot can bring the bank closer to its clients, right on their mobile screens. They can handle bank account related queries, address customer concerns, share information, perform transactions and do much more that too 24*7.<br \/>\n&nbsp;<br \/>\nStreebo chatbot Builder is an automation tool for building such AI Agents\/Chatbot for banks. It can easily link the bot to any enterprise backend of your choice with a simple point and click. Moreover, these AI Agents\/Chatbot built using Streebo chatbot Builder can be embedded in your banking website, app or any 3rd party chat client like Facebook or WhatsApp.<br \/>\n&nbsp;<br \/>\nLet\u2019s have a look at a few use cases on how these bots can make your Bank AI-powered!<br \/>\n&nbsp;<\/p>\n<style>\n\t.arrowright{ position: relative; }\n\t.arrowright::after{\n    content: \"\\f04b\";\n    font-size: 18px;\n    font-family: 'FontAwesome', sans-serif;\n    position: absolute;\n    top: 3px;\n    color: #0071FD;\n    -webkit-transform: translateX(-20px);\n    -moz-transform: translateX(-20px);\n    transform: translateX(-20px);\n    right: -32PX;}\n    .arrowleft{ position: relative; }\n     .arrowleft::before{\n \tcontent: \"\\f04b\";\n    font-size: 18px;\n    font-family: 'FontAwesome', sans-serif;\n    position: absolute;\n    top: 3px;\n    color: #F1F1F1;\n    transform: translateX(-20px);\n    left: -14PX;\n    transform: rotate(182deg);}\n#style-1::-webkit-scrollbar{\n\twidth: 5px;\n\tbackground-color: #F5F5F5;}\n#style-1::-webkit-scrollbar-thumb{\n\tbackground-color: #FFF;\n\t    border-radius: 30%;\n\tbackground-image: -webkit-linear-gradient(90deg,\n\trgba(0, 0, 0, 1) 0%,\n\trgba(0, 0, 0, 1) 25%,\n\ttransparent 100%,\n\trgba(0, 0, 0, 1) 75%,\n\ttransparent)\n}\n.blue{background: #0071FD;}<\/p>\n<p>.blue:hover{ background: #fff;}<\/p>\n<\/style>\n<div class=\"title\" style=\"text-align: left;font-family: 'IBM Plex Sans', sans-serif ;line-height: 25px;  font-weight: 700;\">\n<p style=\"font-size: 18px;\">1) 24*7 Response<\/p>\n<ul style=\"list-style: none;\">\n<li style=\"font-size: 14px;\">Answer Routine Queries<\/li>\n<\/ul><\/div>\n<p>&nbsp;<\/p>\n<div style=\"min-width: 350px; width: 100%; height: 100%; max-width: 486px; max-height: 920px; margin: auto; background: url(https:\/\/www.streebo.com\/wp-content\/uploads\/2019\/03\/mob.png); background-size:100% 100%;font-family: 'IBM Plex Sans', sans-serif ;line-height: 23px;padding: 90px 0 \">\n<div style=\"width: 87%;margin: 30px 0% 0 7%;box-shadow: 0px 3px 6px 0px rgba(28, 41, 12, 0.1);\">\n<ul style=\"display: inline-block;list-style: none;width: 97%;height: 60px;padding-top: 13px;\">\n<li style=\"display: inline-block;color: #0071FD;font-size: 20px;font-weight: 700;\">&lt;<\/li>\n<li style=\" width: 58%;display: inline-block; text-align: right;font-size: 19px;\">Streebo chatbot<\/li>\n<li style=\"display: inline-block;text-align: right;font-size: 14px;color: #5a61ff;font-weight: 700;\">Manage<\/li>\n<\/ul><\/div>\n<div id=\"style-1\" style=\"width: 86%;height: 632px;overflow-y: auto;margin: 0% 0% 5% 7%;\">\n<table width=\"100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"\">\n<tr>\n<td align=\"left\" valign=\"top\">\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width:60%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tHi James? How can I help you?<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"width:65%; background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tI want to update my email address<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width:65%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tMay I please know you full name as registered with the bank?<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\" background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tJames Smith<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 60%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px;margin: 10px 20px; \">\n\t\t\tYour current number as per our accounts is: +91 7834799023<br \/>\n\t\t\t\t\tDo you want to update it?<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left;border-radius: 10px; margin: 10px 20px; \">\n\t\t\tYes<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 65%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tPlease mention your mobile number with your country code as mentioned above:<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px; margin: 10px 20px; \">\n\t\t\t+91 9875423457<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 57%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px;margin: 10px 20px; \">\n\t\t\tYour mobile number has been updated<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 65%; background: #0071FD; padding: 10px; color: #fff; text-align: left;float: right; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tWould you like to do anything else?<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tNo<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 55%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tThank you. Have a good day!<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"title\" style=\"text-align: left;font-family: 'IBM Plex Sans', sans-serif ;line-height: 25px;  font-weight: 700;\">\n<p style=\"font-size: 18px;\">2) Perform Transactions<\/p>\n<ul style=\"list-style: none;padding-bottom: 15px;margin: 0px;\">\n<li style=\"font-size: 14px;text-align: left;\">Open FDs<\/li>\n<li style=\"font-size: 14px;text-align: left;\">Buy Insurance<\/li>\n<li style=\"font-size: 14px;text-align: left;\">Transfer Money<\/li>\n<li style=\"font-size: 14px;text-align: left;\">Buy a Loan &#038; More<\/li>\n<\/ul>\n<\/div>\n<div style=\"min-width: 350px; width: 100%; height: 100%; max-width: 486px; max-height: 920px; margin: auto; background: url(https:\/\/www.streebo.com\/wp-content\/uploads\/2019\/03\/mob.png); background-size:100% 100%;font-family: 'IBM Plex Sans', sans-serif ;line-height: 23px;padding: 90px 0 \">\n<div style=\"width: 87%;margin: 30px 0% 0 7%;box-shadow: 0px 3px 6px 0px rgba(28, 41, 12, 0.1);\">\n<ul style=\"display: inline-block;list-style: none;width: 97%;height: 60px;padding-top: 13px;\">\n<li style=\"display: inline-block;color: #0071FD;font-size: 20px;font-weight: 700;\">&lt;<\/li>\n<li style=\" width: 58%;display: inline-block; text-align: right;font-size: 19px;\">Streebo chatbot<\/li>\n<li style=\"display: inline-block;text-align: right;font-size: 14px;color: #5a61ff;font-weight: 700;\">Manage<\/li>\n<\/ul><\/div>\n<div id=\"style-1\" style=\"width: 86%;height: 630px;overflow-y: auto;margin: 0% 0% 5% 7%;\">\n<table width=\"100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"\">\n<tr>\n<td align=\"left\" valign=\"top\">\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width:55%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tHi Mike? How can I help you?<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width:62%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right;border-radius: 10px;margin: 10px 20px;\">\n<p>Please select one of the products you are interested in?<\/p>\n<ul>\n<li>Savings Account<\/li>\n<li>Home Loan<\/li>\n<li>Fixed Deposit<\/li>\n<li>Recurring Deposit<\/li>\n<li>Term Insurance<\/li>\n<li>Health Insurance<\/li>\n<li>Mutual Fund<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"width:37%; background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px;margin: 10px 20px; \">I want to open a FD<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width:62%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px;margin: 10px 20px; \">\tThat\u2019s Great! I want to know if you are a senior citizen?<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left;border-radius: 10px; margin: 10px 20px; \">No<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 65%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px; \">Ok. Please enter the deposit amount is your currency<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px; margin: 10px 0;\">Rs 5000<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 60%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px;margin: 10px 20px; \">\n<p>Please select the type of payout<\/p>\n<ul>\n<li>Monthly<\/li>\n<li>Quarterly <\/li>\n<li>Half Yearly<\/li>\n<\/li>\n<li>Yearly<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\" background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px;margin: 10px 20px; \">Cumulative<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 60%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px;margin: 10px 20px; \">Please enter tenure between 7 to 180 days<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px;margin: 10px 20px; \">90<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div  class=\"arrowright\" style=\"width: 65%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px;\">\n<p>Based on the deposit and tenure entered<br \/>\n\t\t\t\t\tMaturity Date: 9th June, Sunday 2019<br \/>\n\t\t\t\t\tMaturity Amount: Rs 5225<br \/>\n\t\t\t\t\tTotal Interest: Rs 225<br \/>\n\t\t\t\t\tInterest Rate: 4.5%<\/p>\n<p>Would you like to apply for FD?<\/p>\n<ul>\n<li>Yes<\/li>\n<li>No<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px;margin: 10px 20px; \">\n\t\t\tYes<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 65%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tYour FD has been opened.<br \/>\n\t\t\t\t\tPlease enter email id for updates?<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px;margin: 10px 20px;\">\n\t\t\tabc@gmail.com<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 60%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tThank you for sharing.  You can explore more products by typing: \u2018Products\u2019<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<div class=\"title\" style=\"text-align: leftr;font-family: 'IBM Plex Sans', sans-serif ;line-height: 25px;  font-weight: 700;\">\n<p style=\"font-size: 18px;\">3) Card Related Queries<\/p>\n<\/p><\/div>\n<p>&nbsp;<\/p>\n<div style=\"min-width: 350px; width: 100%; height: 100%; max-width: 486px; max-height: 920px; margin: auto; background: url(https:\/\/www.streebo.com\/wp-content\/uploads\/2019\/03\/mob.png); background-size:100% 100%;font-family: 'IBM Plex Sans', sans-serif ;line-height: 23px;padding: 90px 0 \">\n<div style=\"width: 87%;margin: 30px 0% 0 7%;box-shadow: 0px 3px 6px 0px rgba(28, 41, 12, 0.1);\">\n<ul style=\"display: inline-block;list-style: none;width: 97%;height: 60px;padding-top: 13px;\">\n<li style=\"display: inline-block;color: #0071FD;font-size: 20px;font-weight: 700;\">&lt;<\/li>\n<li style=\" width: 58%;display: inline-block; text-align: right;font-size: 19px;\">Streebo chatbot<\/li>\n<li style=\"display: inline-block;text-align: right;font-size: 14px;color: #5a61ff;font-weight: 700;\">Manage<\/li>\n<\/ul><\/div>\n<div id=\"style-1\" style=\"width: 86%;height: 632px;overflow-y: auto;margin: 0% 0% 5% 7%;\">\n<table width=\"100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"\">\n<tr>\n<td align=\"left\" valign=\"top\">\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width:55%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px;margin: 10px 20px; \">\n\t\t\t\tHi Amy? How can I help you?<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"width:65%; background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px;margin: 10px 20px; \">My credit card is lost. Please block it.<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width:65%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px;margin: 10px 20px; \">\n\t\t\tSorry to hear that. Please type your Account Number.<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px;margin: 10px 20px; \">\n\t\t\t\t1234567890<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 55%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tThere is one card link to this account ending with XXXX XXXX XXXX 1234<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 33%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px;margin: 10px 20px; \">\n\t\t\tShould I block it?<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tYes<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 65%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px;margin: 10px 20px;\">\n\t\t\t\tYour card has been blocked. Do you want to apply for a new card?<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowleft\" style=\"background: #F1F1F1; padding: 10px; color: #5F5F5F; text-align: left; float: left; border-radius: 10px; margin: 10px 20px; \">\n\t\t\tNo.<\/div>\n<\/div>\n<div style=\"width: 100%;display: inline-block;\">\n<div class=\"arrowright\" style=\"width: 65%; background: #0071FD; padding: 10px; color: #fff; text-align: left; float: right; border-radius: 10px; margin: 10px 20px; \">\n\t\t\t\tThank you.  You can explore more products by typing: \u2018Products\u2019<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<div class=\"full-section Pearl-dark\" id=\"section2\" style=\"background:transparent; color:#777777;;border-radius: 50px;\">\n<div class=\"blockfull p20 center\">\n<div class=\"specer\"><\/div>\n<p><span style=\"font-size:25px; display:block;line-height: 35px;font-weight: 700;\">Are you ready to give AI-powered AI Agents\/Chatbot a TRY?<\/span><br \/>\n<a href=\"\/aboutus\/contactus\" class=\"career-btn3 bold orangebtn blue \" style=\"margin:20px auto;border: 1px solid #8f8f8f !important;\">CONTACT US TODAY!<\/a><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; I believe that banks have identified Artificial Intelligence as key to transforming their business. These banking AI Agents\/Chatbot can bring the bank closer to its clients, right on their mobile screens. They can handle bank account related queries, address customer concerns, share information, perform transactions and do much more that too 24*7. &nbsp; Streebo [&hellip;]<\/p>\n","protected":false},"author":45,"featured_media":1644,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[68],"tags":[],"class_list":["post-1598","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-agent"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/posts\/1598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/comments?post=1598"}],"version-history":[{"count":45,"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/posts\/1598\/revisions"}],"predecessor-version":[{"id":1658,"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/posts\/1598\/revisions\/1658"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/media\/1644"}],"wp:attachment":[{"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/media?parent=1598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/categories?post=1598"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.streebo.com\/blog\/wp-json\/wp\/v2\/tags?post=1598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}