Drive your engagements by integrating SAP
with AI Powered Chatbots
Enterprises today are relying on ERP Packages such as SAP, Oracle, PeopleSoft among others to run their core business. Further each of these Enterprise Resource Planning software companies have created multiple modules across domains and verticals to help their clients accelerate the digitization journey. For instance many SAP customers now have different flavors of various SAP packages such as SAP CRM, SAP FICO, SAP MM, SAP HR, SAP Core Banking, among others. Each of these packages help the clients streamline and standardize their business processes. With the advancements in Artificial Intelligence (AI) and Natural Language Processing (NLP) there lays an opportunity for extending and integrating these platforms to conversational interfaces.
Enterprises today are relying on ERP Packages such as SAP, Oracle, PeopleSoft among others to run their core business. Further each of these Enterprise Resource Planning software companies have created multiple modules across domains and verticals to help their clients accelerate the digitization journey. For instance many SAP customers now have different flavors of various SAP packages such as SAP CRM, SAP FICO, SAP MM, SAP HR, SAP Core Banking, among others. Each of these packages help the clients streamline and standardize their business processes. With the advancements in Artificial Intelligence (AI) and Natural Language Processing (NLP) there lays an opportunity for extending and integrating these platforms to conversational interfaces.
Why should Enterprises leverage AI Powered Chatbots?
In a cut-throat environment, what sets one organization apart from the rest, is the ability to implement fast decision making that is driven by meaningful insights. By implementing chatbots, decision makers can access the system and business data, without having to switch across multiple screens and dashboards. By extending current SAP systems to voice and chat interfaces will not only lead to better decision making but will even reduce the training costs for onboarding new members to adapt the external systems. Moreover, it even elevates the productivity of employees. Companies saw an average 9% hike in productivity for internal facing systems when extended to conversational interface such as MS Teams, Slack and HCL Sametime.Solution – Streebo’s AI Powered Chatbot for SAP
Streebo, a Houston, Texas based Mobile & AI company has developed an Artificial Intelligence powered Chatbot that is pre-integrated with a variety of SAP Systems including SAP HR & SAP Core Banking.These chatbot can leverage a variety of Natural language processing engines such as IBM Watson Assistant or Google Dialog or Amazon Alexa. The plug-n-play architecture allows IT & Non-IT Teams to easily integrate the bot with the required SAP System. Powered by low-code no-code tooling makes it very easy to manage and update the conversational flow.
Moreover, bot can be extended to desired social media channels of choice such as WhatsApp, FB Messenger, Signal, Telegram and even SMS. Further, for internal facing SAP Systems can now be extended to likes of MS Teams, Slack, HCL Sametime, among others. Thus, allowing the employees to interact with these systems from these commonly used messaging platforms.
Watch Streebo ChatPre-Tranied Bot in action
Key Differentiators of Streebo’s SAP Chatbot
Omni-Channel Bot
Streebo’s SAP Bot can be deployed across various channels such as web, mobile and chat and voice channels. Support is added for Internal messaging platforms including Microsoft Teams, Slack, HCL Sametime, among others. Customer, Prospect and Agent facing systems and processes can be extended to external chat channels such as WhatsApp, Facebook Messenger, SMS, among others. Voice Channels include Phone Google Home and Amazon Alexa.
Security
Streebo’s SAP Bot leverages the underlying security and authentication offered by SAP Software. Also, our bot is powered by top tier technology companies like IBM, RedHat, Google and Amazon thus ensuring top encrypted libraries and giving our customers a secured and scalable solution.
Pre-Integrated with Leading SAP Engines
Streebo’s SAP Bot are pre-integrated with various SAP modules. They use the Rest Services and Java API (JCO Adapter) provided by the SAP Platforms to interact with these engines. All business rules, data and access control continue to stay in the underlying SAP Platform thus requiring no change.
Leveraging Leading Artificial Intelligence powered Natural Language Platforms (NLP)
Streebo’s SAP Bot has a plug-n-play architecture and can use any of the leading NLP engines available in the market such as IBM Watson Assistant, Google Dialog and Amazon Lex to understand the intents and entities passed during the conversation.
Flexible Deployment Models
Streebo’s SAP Bot solution can be deployed on-prem or on the cloud. We support IBM Cloud, Amazon AWS, Microsoft Azure and Google Cloud.
Flexible Pricing Models
Streebo’s SAP Chatbot can be purchased outright (Capex model) or can be deployed using Pay Per Usage/Subscription model.
