Streebo SMART® Bot for Insurance

The Insurance industry is undergoing a perfect storm. Changing customer demands, advancements in AI technology, and a move towards digital and mobile channels are causing a tectonic shift. Post pandemic digital channels are experiencing heavy traffic and incrementally more and more business is generated via mobile and social media apps.

What Insurance Companies can do to
adapt and overcome the Industry Change

Technology is creating a wealth of new possibilities. The advent of Chatbots creates opportunities for insurance companies to make use of unprecedented channels for marketing such as Facebook Messenger, WhatsApp, SMS, etc. for their end customers. 86% of Insurance CEOs believe the technology advancements like Artificial Intelligence (AI), Chatbot, Natural Language Processing (NLP) have changed the business completely over the past 3-5 years. These advancements allow insurance companies to leverage these channels in marketing to increase sales and reduce marketing costs & efforts.

Streebo SMART Bot

Streebo a leading AI and Digital Transformation Company has created a highly intelligent bot that can handle prospect inquiries and is guaranteed to be 99% accurate. Streebo’s Pre-trained AI-Powered Marketing Chatbot for Insurance can help the prospect with a variety of common Insurance functions including create a quote, sign up as a new customer, issue the policy and even more. These bots are pre-integrated with a wide variety of Insurance Solutions such as Ingenium, Genelco and even IBM’s AS/400 systems among others. Moreover, these Bots leverage leading NLP engines such as IBM Watson, Google Dialog, and Amazon Lex thus making them very smart. With Streebo’s 24X7 available Conversational AI for Marketing, Insurance companies can improve their lead to conversion ratio by an average of 23% while reducing their call center costs as well. That’s why this AI-powered Insurance Chatbot has a powerful ROI as it can improve sales, can assist with cross-selling & up-selling while reducing costs for organizations deploying them.

Business Benefits of Deploying an Insurance Prospect Bot

Insurance Businesses that have deployed Bots to assist their insurance prospects have realized measurable benefits including a saving of about $0.60 per chatbot interaction. Other benefits include:
Qualified Leads with Omnichannel Presence

Insurance companies can leverage existing digital properties like Website and Mobile App along with multiple digital channels such as WhatsApp, Facebook Messenger, SMS among others to easily reach out to prospects.
Improved SEO

The Bot can engage your users on your website thus increasing your session time and reducing your bounce rate. This improves SEO page ranking and improves lead generation by an average of 23%.
Increased Conversions & Revenue

NLP-aided AI-powered Bot educates prospects about insurance products that further helps in reducing the sales cycle and increases conversion rate which in turn increases revenue.
Reduced Workload

Streebo’s Insurance Prospect Chatbot acts as a Virtual Agent for low complexity policies, and helps purchase or initiates a purchase, of simple policies. They can also perform plenty of low-complexity service requests thus allowing agents to focus on complex cases.
Reduced Marketing Cost

Having a Chatbot for Insurance Prospects in your Force results in a decrease of marketing & operations costs and remarkably increases the conversion rate on an average of 15%.
Cross-sell and Upsell

Advanced analytics of a bot suggests products based on the conversation history of a customer which helps to increase the cross-sell and upsell.

AI Powered Conversational Interface extended on Social Media Channels

Chatbot-for-Agents-of-a-Retail-Bank WebApp
Chatbot-for-Agents-of-a-Retail-Bank FB Messenger
Chatbot-for-Agents-of-a-Retail-Bank WhatsApp
Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer SMS

Our Pre-trained Insurance Bots for Marketing are Trained in the Following Operations

Chatbot-for-Agents-of-a-Retail-Bank FAQs (Frequently Asked Questions)
Chatbot-for-Agents-of-a-Retail-Bank Branch Locator
Chatbot-for-Agents-of-a-Retail-Bank Browse Policies
Chatbot-for-Agents-of-a-Retail-Bank Generate A Quote
Chatbot-for-Agents-of-a-Retail-Bank Pass the Lead to CRM/Agent
Chatbot-for-Agents-of-a-Retail-Bank Connect to an Agent
Chatbot-for-Agents-of-a-Retail-Bank Purchase a Policy
Chatbot-for-Agents-of-a-Retail-Bank Make Premium Payments
Chatbot-for-Agents-of-a-Retail-Bank Upload Documents
Chatbot-for-Agents-of-a-Retail-Bank Manage Service Request
Chatbot-for-Agents-of-a-Retail-Bank Feedbacks & Reviews
Chatbot-for-Agents-of-a-Retail-Bank Offers and Promotions

Why Streebo’s Insurance Bots for Prospects?

Streebo in collaboration with leading technology organizations like IBM, RedHat, Google, Amazon, and HCL Technologies has created a powerful and secured solution.

Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Insurance Bots for Prospects are as follows:
Chatbot-for-Agents-of-a-Retail-Bank Built-in Domain Intelligence
Streebo’s Team has decades of experience in building apps for the Insurance Industry. Thus, Streebo deploys highly intelligent pre-trained Insurance Prospect Bots that can emulate most business processes.
Chatbot-for-Agents-of-a-Retail-Bank Omni-Channel Benefit
Streebo’s Insurance Prospect Chatbot can be deployed across social media channels such as FB Messenger, WhatsApp, WeChat, Skype, and even SMS. They can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed to existing digital properties such as the website and mobile App.
Chatbot-for-Agents-of-a-Retail-Bank Pre-Integrated with Backends
Streebo’s Insurance Bot for Prospect comes in pre-integrated with Core Insurance Solutions like Ingenium, IBM AS400, Genelco, among others.
Chatbot-for-Agents-of-a-Retail-Bank Flexible Deployment Options
Streebo’s Pre-Trained AI Bot can be deployed on-premise or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.
Chatbot-for-Agents-of-a-Retail-Bank Accurate Responses
Streebo Chatbot comes with Guaranteed Bot Intelligence Index* of 99% (*BII= No. of questions answered correctly/No. of relevant questions asked)
Chatbot-for-Agents-of-a-Retail-Bank Advance Chat Analytics
Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.
Chatbot-for-Agents-of-a-Retail-Bank Lower TCO
This bot is built using open standards such as Java and JavaScript. Streebo’s bot builder is optional development-only tooling that customer can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio that significantly lower app development costs as well as reduced support & maintenance costs.

Our AI-Powered Insurance Chatbot Supports Below Features

Chatbot-for-Agents-of-a-Retail-Bank Omni-channel Solution
Chatbot-for-Agents-of-a-Retail-Bank Secured
Chatbot-for-Agents-of-a-Retail-Bank Multi-Lingual Support with 38+ Languages
Chatbot-for-Agents-of-a-Retail-Bank Supports Voice and Chat
Chatbot-for-Agents-of-a-Retail-Bank Advanced Analytics
Chatbot-for-Agents-of-a-Retail-Bank Inbuilt Live Agent Support
Chatbot-for-Agents-of-a-Retail-Bank Cross-sell & Upsell
Chatbot-for-Agents-of-a-Retail-Bank Improve SEO

Pricing Options

Minimum Viable Product (MVP) Bot includes

Chatbot-for-Prospects-of-Insurance 3 transactional use cases
Chatbot-for-Prospects-of-Insurance 1 backend integrations
Chatbot-for-Prospects-of-Insurance 50 FAQ’s
Chatbot-for-Prospects-of-Insurance Channels – Web, Mobile App, 1 Social media channel such as WhatsApp/Facebook Messenger

Capex Option

Chatbot-for-Prospects-of-Insurance You can choose to buy the MVP Bot.

Opex Option

Chatbot-for-Prospects-of-Insurance You can choose to Subscribe to the MVP Bot for a fixed monthly charge with no upfront setup fee.

Pay Per Usage

Chatbot-for-Prospects-of-Insurance This is a conversation-based subscription and tied to the number of conversations & messages the bot handles. Thus, you only pay if the Bot is getting used and is actually deflecting calls.