Pre-trained Bots for Customer Service @ Utilities
Need for Next-Gen Technology in Utilities IndustryRequest a Demo

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What Energy & Utility Companies can do to adapt and overcome the Industry Change
The Chatbot for Energy & Utilities allows communicating via existing messaging apps on a customer’s phone such as Facebook Messenger, WhatsApp, Signal, and even SMS. Further, they can do voice communication over the Phone and the latest voice devices such as Amazon Alexa, Google Assistant and Siri.
These NLP-powered Chatbots for Utilities enable more personalized approaches to improve customer experience, which in turn helps in customer retention. Utility Companies can improve their business by both upselling services and reducing operational costs. It is projected that Utility companies will save over 8 billion dollars by leveraging chatbots through 2025.

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Business Benefits
Hence by rolling out AI-Powered Energy Industry Bots for Customers across channels will result in the following benefits for the Energy & Utility Business:

Chatbot is preloaded with a utility company’s most common FAQs and integrated with their enterprise backends and thus can address up to 80% of commonly asked Tier 1 support questions. Helps live agent to focus on critical issues, that helps in increased productivity.

Streebo’s Chatbot with 99% Bot Intelligence Index (BII), can help upselling services with suggestions on products/services by gathering a history of usage for a particular customer, based on information and analysis of chat.

Chatbots in the Energy Industry can increase your digital presence and provide ease of access to your services with a personalized experience, which certainly helps in increasing customer base resulting in increasing revenue.

Having a Chatbot for the Energy Industry, customer support helps your business to save on the cost of call centers, resource costs & training costs for these operations.
AI Powered Bot extended on Social Media Channels




Drive Business Growth using Pre-Trained Smart Chatbots
- 99% Accurate
- Pay-Per-Usage
Why Streebo’s AI-Powered Utility Bot?
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Digital Energy Industry Bots for Customer:

Streebo Chatbot comes with Guaranteed Bot Intelligence Index* of 99% (*BII= No. of questions answered correctly/No. of relevant questions asked)

Streebo’s Pre-Trained Chatbots for Energy & Utility Operators can be deployed on-premise or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.

Streebo’s Chatbots for the Digital Energy Industry comes in pre-integrated with Energy & Utility Software and portals, backend systems such as CRM, ERP, etc.

Streebo’s AI-powered customer chatbot for Energy Industry can be deployed across social media channels such as FB Messenger, WhatsApp, Instagram, Signals, WeChat, Skype, and even SMS. Bots can even be deployed to existing digital properties such as the website and mobile App.

Streebo’s Team with its Energy & Utility domain intelligence and experience gained over the years building Conversational AI Chatbots for Customers, in collaboration with its technology partner, deploys highly intelligent pre-trained Bot that can emulate business processes for your Digital Energy Business.

Build on Natural Language Processing engines such as Amazon Lex, Google Dialog, and IBM Watson Assistant, Streebo’s Smart Bots are built on robust software. Application Platform technologies include support for standard J2EE engines including IBM WebSphere or JBOSS and can be deployed as standard Docker and Kubernetes packages on platforms such as RedHat OpenShift

Conversational AI in Energy & Utilities provides support to 38+ languages on chat as well as voice interface which gains more preference. They can even handle voice requests on channels such as IVR, Amazon Alexa, and Google Home.

Streebo’s Bot Builder technology offers the Energy Industry Chatbot for Customers with a drag & drop builder, a LOW CODE NO CODE tooling to assemble, integrate and manage the bot. The Bot builder also comes integrated with a workflow engine to automate various business processes. Thus, making it easy for both Line of Business and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward.

Streebo’s Pre-Trained Chatbot for Energy & Utilities is built using open standards such as Java and JavaScript. Streebo’s bot builder is optional development-only tooling, that customers can choose, or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio that significantly lowers app development costs as well as reduced support & maintenance costs.
Our AI Chatbot for Digital Energy Industry Supports Below mentioned Features








Business Functions that IBM Watson Powered Pre-Trained Bot can handle














Pricing Options
MVP (Minimum Viable Product) bot includes




Capex Option

Opex Option

Pay Per Usage
