Pre-Trained Bots for Customer Service
What Companies can do to adapt and overcome the change in Customer Service?
The Chatbot for Customer Service also allows communicating via existing messaging apps on a customer’s phone such as Facebook Messenger, WhatsApp and even SMS. Further, they can do voice communication over the phone and even use the latest voice devices such as Amazon Alexa, Google Assistant, and Siri.
Streebo SMART® Bots
The Conversational AI for Customer Service solution from Streebo leverages leading Natural Language Processing (NLP) engines such as IBM Watson Assistant, Google Dialog, and Amazon Lex and extends the current digital experience to a variety of social media platforms.
Streebo’s AI Powered Chatbot for Customer Service enables a more personalized approach to improve customer experience, which in turn helps in customer retention. Companies can improve their businesses by both, improving customer satisfaction and reducing operational costs. It is projected that companies will save over USD 8 billion on customer service by leveraging chatbots & Virtual Assistants through 2025.
Hence by rolling out AI Chatbot for Automated Customer Service will result in the following benefits:
Customer Service Bots extended on
the Web, Mobile and Social Media Channels
Why Streebo’s AI Powered Chatbot for
Automated Customer Service?
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI Powered Customer Service Bots: