Pre-Trained Customer Service Chatbot

What Companies can do to adapt and overcome the change in Customer Service?
Customer Service Chatbot also allows communicating via existing messaging apps on a customer’s phone such as Facebook Messenger, WhatsApp and even SMS. Further, they can do voice communication over the phone and even use the latest voice devices such as Amazon Alexa, Google Assistant, and Siri.

Streebo SMART® Bots
The Conversational AI for Customer Service solution from Streebo leverages leading Natural Language Processing (NLP) engines such as IBM Watson Assistant, Google Dialog, and Amazon Lex and extends the current digital experience to a variety of social media platforms.
Streebo’s AI Powered Chatbot for Customer Service enables a more personalized approach to improve customer experience, which in turn helps in customer retention. Companies can improve their businesses by both, improving customer satisfaction and reducing operational costs. It is projected that companies will save over USD 8 billion on customer service by leveraging chatbots & Virtual Assistants through 2025.

Business Benefits
Hence by rolling out AI Chatbot for Automated Customer Service will result in the following benefits:

Chatbot is preloaded with your company’s most common FAQs and website navigational questions from customers and can address up to 80% of commonly asked Tier 1 support questions. Thus, having a Chatbot for customer support helps your business to save on the cost of call centers, resource costs & training costs for these operations.

Chatbots can increase your digital presence and provide ease of access to your support and services with a personalized experience, which certainly helps in increasing the customer base resulting in increased revenue.

Chatbots are available 24 X 7 and can handle both simple and complex queries from your customers. Deploying a Smart Bot can help you improve customer satisfaction and thus customer retention.

Chatbot helps the live agent to focus on critical issues, which helps in increasing their productivity.
AI Customer Service Chatbot Use Cases which extended on
the Web, Mobile and Social Media Channels








Why Streebo’s AI Powered Customer Support Chatbot for
Automated Customer Service?
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI Powered Customer Service Bots:

Streebo’s Team with its Customer Service/Support domain expertise has built a highly intelligent pre-trained Bot that can emulate customer service processes for your business.

Streebo’s AI Powered customer support chatbot can be deployed across social media channels such as FB Messenger, WhatsApp, Signals, WeChat, Skype, and even SMS. Bots can even be deployed to existing digital properties such as the website and mobile App.

Streebo’s Pre-Trained Chatbots for Customer Service can be deployed on-premise or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.

Streebo Chatbot comes with Guaranteed Bot Intelligence Index* of 99% (*BII= No. of questions answered correctly/No. of relevant questions asked)

Streebo’s customer support chatbot comes in pre-integrated with Customer Service Software and portals, backend systems such as CRM, ERP, etc.

Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.

Streebo’s Pre-Trained Bot is built using open standards such as Java and JavaScript. Streebo’s bot builder is optional development-only tooling, that customers can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio that significantly lowers app development costs as well as reduces support & maintenance costs.

Streebo’s Customer Service Chatbot provides support ffollowing Operationsor over 38+ languages. They can even handle voice requests on channels such as IVR, Amazon Alexa, and Google Home.

Build on Natural Language Processing engines such as Amazon Lex, Google Dialog, and IBM Watson Assistant, Streebo’s Smart Bots are built on robust software. Application Platform technologies include support for standard J2EE engines including IBM WebSphere or JBOSS and can be deployed as standard Docker and Kubernetes packages on platforms such as RedHat OpenShift
Our AI Chatbot for Automated Customer Service Supports
the Below Features









Streebo’s pre-trained Voice & Chatbot for Customer Service is trained in the following Operations
















Pricing Options
MVP (Minimum Viable Product) Bot includes




Capex Option

Opex Option

Pay Per Usage
