Education Chatbot for the Universities & Educational Institute/College Sector Industry

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Covid 19 has affected all routine operations of the entire education industry to a greater extent, due to pandemic, all academic activities like lectures, assignments, exams, etc. are happening online. The use of digital platforms has increased manifolds to cope up with the present situation, however, the process of admission is still not backed up by modern technology, and that can lower the number of admissions significantly. Candidates still need to interact with admission personnel to inquire more about their preferred course, and this slows down the overall admission process due to the limited bandwidth of resources.

What Education industries can do to adapt and overcome the Industry Change

Universities or institutes can overcome this situation by adapting Streebo’s powerful, intelligent, and Pre-trained Artificial Intelligence Powered Chatbot for the education industry. It is an omnichannel solution that will get integrated into most of the existing systems of the institute and will extend all its features to multiple digital channels. The outcome is, every time candidates will inquire, they will always get an instant response with all required information about the offered courses, the bot will also back them up to complete the entire admission procedure. It can be deployed on multiple channels like the web, mobile app, and social media channels like WhatsApp, Facebook Messenger, Telegram, Signal, WeChat, and even SMS.

Business Benefits

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Decreased Operational Cost as the prospect student queries will be handled via chatbot itself and will remarkably increase the conversion rate with fewer resources.

Increased Revenue & Outreach because of the extended presence on multiple digital channels such as Web app, Mobile App, WhatsApp, Facebook Messenger, asynchronous messaging platforms, and even SMS.

Increased Productivity by automating business processes.

Round-the-clock query resolution will significantly increase student satisfaction and retention rate with an improved experience.

Bots extended on Multiple Channels

Web Application

Mobile Application

Facebook Messenger

Why Streebo Bots ?

Streebo, in collaboration with leading technology organizations like IBM, RedHat, Google, and Amazon, has created a powerful and secured solution. This solution can be integrated into most of the existing university management/ERP systems, and can be extended to various channels and social media channels.

Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered education chatbot:

Built-in Domain Intelligence
Streebo in collaboration with its technology partner deploys highly intelligent pre-trained Chatbots for the education sector that can emulate business processes pertaining to the University/College.

Omni-Channel Experience
Streebo’s University/College/Educational Institute chatot can be deployed across multiple channels apart from its web and a mobile app such as internal messaging app Microsoft Teams, HCL Sametime, IBM Slack, social media channels like Facebook Messenger, WhatsApp, Telegram, Signal, WeChat and even SMS.

Pre-Integrated with Backends
Streebo’s education sector chatbot can in integrated with most of the education ERP/university management systems in use such as Oracle Student Cloud, Academia, PowerSchool SIS, Ellucian Banner.

Flexible Deployment Models
Streebo’s Pre-Trained Education Chatbot can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.

Ease of Development & Maintenance
Streebo’s Pre-Trained Education Chatbot is built using open standards such as Java and Javascript. Also comes bundled in with Streebo’s bot Builder a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both University/College staff and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s bot builder is an optional development only tooling that customer can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio

Chat Analytics
Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.