Smart Omni-channel Solution set to change the
With the increased popularity of messaging platforms as well as the advancements in AI & Automation, Streebo in conjunction with the leading technology providers including IBM, Google and Amazon have tried to resolve the major key challenges of shifting from single channel (i.e web) to omni-channel (i.e. web, mobile, social media and messaging platforms). Streebo has come up with pre-packaged, ready to use omnichannel Customer & Agent Facing Insurance Solution (COTS) which can scale up your customer & Agent experience and amp up your CSAT rating. Powered by the likes of IBM, RedHat, Google and Amazon these solutions can be extended across Web, Mobile and various voice and chat interfaces.
Fully Integrated Digital Solutions
Further, these solutions are powered by Streebo’s Digital Experience Accelerator (DXA) Platform and Streebo App Builder – a low code no code tool which allows both IT & LOB to easily manage and update the solution. Further, the “Point and Click” Interface in the App Builder, allows seamless integration with enterprise backends or to any Insurance Management Systems like Ingenium, Guidewire or Genalco in no time! Leveraging Streebo DXA allows our clients to deploy on web and/or mobile application. Further,by leveraging AI, it even allows to extend the application across various voice and chat channels including WhatsApp, Facebook Messenger, SMS, Telegram, Signal, Viber, Google Home and Amazon Alexa. The solution deployed will be single code base thus making it easy for IT as well as non-IT Team members to manage the application across various platform. The customers can simply choose to extend their existing digital properties across Conversational Channels by simply leveraging Streebo DXA and Natural Language Processing technology from IBM or Google or Amazon.