Delight your customers with Smart Digital Omni-Channel Banking Experience powered by Conversational AI

Digital
Omni-Channel Banking Solution
Pandemic has changed the entire landscape of the Businesses including Banking. With businesses going online, foot falls in branches have drastically reduced whereas with rise of FinTech, customer expectations continue to rise! Also, as per global survey by Forbes, there is a 95% jump in customers that now prefer to use Digital Banking post pandemic. Further, research by TechCrunch states that the usage of social media platforms and asynchronous messaging channels including WhatsApp, Facebook Messenger, Skype, SMS have surged by 40%. This has led the traditional Banking Executives to think on how they can revamp their business process and meet their customers wherever they are with personalized and seamless banking experience. However, the biggest challenge for the LOB & IT is that with their limited tech budgets how can they roll-out Digital Omni-Channel Customer experiences? How can they manage these experiences across a variety of new voice and chat channels where the customers are spending their time.

Rolling out Smart Multi-Experiences leveraging Software Automation and Conversational AI

Leveraging the advancements in AI and Automation, Streebo altogether with large technology partners like IBM, Google and Amazon have solved some of these challenges. Streebo has rolled out, ready-to-go, packaged Customer facing Banking solution (COTS) that are truly omni-channel and can delight your customers. Powered by technology from the likes of IBM, RedHat, Google and Amazon these solutions are slick and intuitive and can be surfaced across Web, Mobile and various conversational Interfaces (both voice and chat).
Different Ways To Banking – Internet Web, Mobile Banking Digital banking Omni Channel Application IBM RedHat Google Amazon - Banking solutions Digital Banking Solution Back End Development and Integration
Fully Integrated Digital Solutions
Powered by Streebo’s Digital Experience Accelerator (DXA) platform and Streebo App Builder which is our low code no code tooling allows easy management of these solutions both by IT and LOB. Further, the “Point and Click” Interface in the App Builder, allows for easy integration with enterprise backends or to any core banking systems including SAP Core Banking, Finacle, Oracle Flex Cube, FIA, Temenos, among others. Streebo’s DXA not only allows you to deploy web and/or mobile application but by leveraging AI technology, Streebo even delivers application to various voice and chat channels including WhatsApp, Facebook Messenger, SMS, Signal, Telegram and allows to extend the same to voice devices such as Google Home, Amazon Alexa, Siri, among others. Thus, Streebo delivers a truly AI Powered omni-channel banking solution. The solution deployed across various channels will be a single code base thus making it easy to manage and update by IT as well as non-IT teams. Lastly, customer can choose to continue the usage of current web and mobile app(s) and simply leverage Streebo’s Conversational Interfaces to extend their current web and mobile experiences to Conversational Channels. That is with Streebo DXA and Natural Language Processing technology from IBM or Google or Amazon they can easily make their current applications “Voice and Chat” activated.
IBM Watson Google Dialog Amazon Lex -Banking Technology Solutions

Comprehensive Banking Solutions for you!

Retail Banking Solution

Retail Banking
Solution
Credit Card Solution

Credit Card
Solution
Corporate Banking Solution

Corporate Banking
Solution

Retail Banking Solution

Deliver an exceptional banking experience across web, mobile, voice and chat interfaces to improve customer service and provide all banks functions at customers’ fingertips. Also, the Retail Banking Solution provides:
retail banking solution providers
banking solution Solve FAQs (Frequently Asked Questions)
banking solution Branch Locator
banking solution Check Balance
banking solution Check last 5 Transactions
banking solution View Account Statement
banking solution Add Beneficiary
banking solution Fund Transfer
banking solution Apply for Mortgage Loan
banking solution Block Credit/Debit Card
banking solution Multi Factor Authentication
banking solution Open an Account
banking solution Apply for a Credit Card
banking solution Apply for an FD
banking solution Avail a Loan
banking solution Personal Loan Calculator
banking solution Learning Center (Videos/Articles)
banking solution Talk to a Live Agent for assistance
banking solution Check/Download Statement
banking solution Check/Download FD Summary
banking solution Request a Cheque Book
banking solution Find IFSC
banking solution Reset PIN
banking solution Bill Payment
banking solution Mobile Recharge
banking solution Track Loan Application
banking solution Update KYC
banking solution Submit Form 15G/15H
banking solution Update Personal Details
banking solution Value Added Services
banking solution Rewards Point – Balance, History, Redemption, Queries

Streebo helped a Leading American Bank drive customer engagement with a Multi-channel Wealth Management Solution


Read More

Credit Card Solution

Credit card omnichannel solution makes the life of the customer easier with self-service functions for proper management of credit cards. This can help customers with a range of services like:
Digital Payment Software Development Company
banking solution FAQs (Frequently Asked Questions)
banking solution Branch Locator
banking solution Multi Factor Authentication
banking solution Talk to a Live Agent for assistance
banking solution Apply for a Credit Card
banking solution Tailored Search and Offers for a Credit Card
banking solution Existing Credit Card Details
banking solution Summary of individual Credit Card
banking solution Analytics on Spending History and Pattern
banking solution Membership Enrollment
banking solution Upgrade Membership
banking solution Refer a Friend
banking solution Link to download relevant Apps
banking solution Integration with Payment Gateway for paying bills and/or making payments

A Fortune100 bank improved their customer engagement with an Omni channel Credit Card App


Read More

Corporate Banking – Customer & Agent Facing

Any bank has relationship managers who interact with customers and help in cross-sell and up-sell opportunities. An omnichannel solution would help bank advisors work more efficiently and help in enhanced customer service. Streebo’s omnichannel bank advisor solution has modules for:
Corporate Banking – Customer & Agent Facing
banking solution FAQs (Frequently Asked Questions)
banking solution Branch Locator
banking solution Check Account Summary
banking solution Check Balance and Clearing Status
banking solution Check Account Statement
banking solution Display Tailored Offers
banking solution Check Transaction History
banking solution Foreign Exchange
banking solution Payroll Dashboard
banking solution Payroll Update
banking solution Learning Center (Videos/Articles)
banking solution Multi Factor Authentication
banking solution Offerings by the Bank
banking solution Services by the Bank
banking solution Download Forms
banking solution Link to download relevant Apps
banking solution Filter customers to check individual customer details
banking solution Find IFSC
banking solution Check customer specific offers and reminders if any
banking solution Agent Dashboard
banking solution Open an account on behalf of customers
banking solution Talk to a Live Agent for assistance
banking solution Avail the Offering/Services offered by the Bank. Use registered credentials

Medium sized co-operative credit society modernized its Advisor and Member Applications with Streebo’s mobile banking expertise


Read More

Key Features & Differentiators

In-Built Domain Intelligence In-Built Domain Intelligence
Streebo in collaboration with its technology partner deploys cognitive intelligent omnichannel solution which can emulate your business processes.
Omni-Channel Experience Omni-Channel Experience
Streebo’s Omnichannel Banking solutions can be deployed across web, mobile app, social media channels including WhatsApp, Facebook Messenger, SMS, Signal, We Chat, Viber, Google Chat, Telegram, among others. This solution can further be deployed on voice channels like Google Home, Amazon Alexa, Siri and even IVR.
Role based & Secure access Role based & Secure access
Streebo’s Omnichannel Banking Solution are built on top of robust infrastructure from top technology providers such as IBM, Red Hat, Google and Amazon. Hence, they have a tight security and scalable infrastructure in place.
Lower Maintenance Cost Lower Maintenance Cost
As the Omnichannel Banking application is built with a Single Code Base for all the Digital Assets and Automation Tool – the application can be updated and deployed in one single click, thus saving the cost of managing individual application across various platforms.
Flexible Deployment Models Flexible Deployment Models
Streebo’s Banking Solution can be deployed on-premise or on IBM Cloud, Microsoft Azure, Amazon AWS or Google Cloud Platform.
Ease of Development & Maintenance Ease of Development & Maintenance
Streebo’s Banking Solution is built using a low code no code tooling to assemble, integrate and manage the solution. Thus, making it easy for both Line of Business and people in IT to assemble, integrate and manage the solution moving forward.
Flexible NLP Selection Flexible NLP Selection
Streebo’s AI Powered Banking Solution is NLP Agnostic – be it IBM Watson Assistant, Google Dialog Flow, Amazon Lex based upon customer’s preference.
Advanced Chat Analytics Advanced Chat Analytics
Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.

Pricing Options

Capex Option

Capex Option You can choose to buy the Omnichannel Banking Solution.

Opex Option

Opex Option You can choose to Subscribe to the Omnichannel Banking Solution at a monthly charge with no upfront setup fee.

Pay Per Usage

Pay Per Usage You can get the Conversational Interface “add-on” for your existing Web and Mobile app and simply pay per usage of voice and chat channels.

Are you looking to scale up your customer service?


Contact us today and schedule an online demo