Artificial Intelligence Powered Customer Service Insurance Chatbot for Customers
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What Insurance industries can do to adapt and overcome the Industry Change
Streebo, a leading Digital Transformation Company has created an immensely powerful, intelligent, and a Pre-trained AI-Powered Insurance Chatbot for Customers. These bots are pre-integrated with most of the ERP/Insurance Management Systems, and CRM for lead management purposes, OCR for verification of documents, Quote Generation engine, etc., which are commonly used in the insurance industry. Streebo’s AI-Powered Insurance Chatbot are very intuitive, highly intelligent, and can be extended to multiple channels, such as social media channels WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others and voice-enabled platforms like Google Home, Amazon Alexa.
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Business Benefits
According to a Juniper Study, the insurance sector will be benefited from AI including chatbots with cost savings of $1.3 billion (about $4 per person in the US) by 2023, up from $300 million in 2019.
Hence by rolling out AI-Powered Insurance Chatbot and Conversational Interfaces across channels Insurance Industry will witness benefits such as:
Hence by rolling out AI-Powered Insurance Chatbot and Conversational Interfaces across channels Insurance Industry will witness benefits such as:
Decreased Operational Cost as the customer queries will be handled via chatbot itself and will remarkably increase the conversion rate by 15%.
Increased Revenue & Customer Outreach because of the extended presence on multiple digital channels such as WhatsApp, Facebook Messenger, SMS, WeChat, Telegram, Skype.
Increased Productivity by automating business processes.
Round the clock Customer Query Resolution which will significantly increase Customer Satisfaction rate and Customer Retention rate
Hence Virtual Assistants will not only be cost-effective but will also ease out business management by providing automated customer support.
Pre-trained Bots/Virtual Assistants
Empowering Customers & Agents with
Insurance Bots
24×7 Agent Service
Agent Training
Claims Settlements
Document Retreival
Lead Management & Reports
Premium Payments
Quote Generation
Drive Business Growth using Pre-Trained Smart Chatbots
- 99% Accurate
- Pay-Per-Usage
Insurance Chatbot extended on Social Media Channel
Facebook Messenger Bot
WhatsApp Bot
SMS Bot
Telegram Bot
Why Streebo’s Insurance Chatbot
According to a Juniper Study, the insurance sector will be benefited from AI including chatbots with cost savings of $1.3 billion (about $4 per person in the US) by 2023, up from $300 million in 2019.
Hence by rolling out AI-Powered Insurance Chatbot and Conversational Interfaces across channels Insurance Industry will witness benefits such as:
Hence by rolling out AI-Powered Insurance Chatbot and Conversational Interfaces across channels Insurance Industry will witness benefits such as:
Built-in Domain Intelligence Streebo in collaboration with its technology partner deploys highly intelligent pre-trained Bots that can emulate business processes pertaining to the Insurance sector.
Omni-Channel ExperienceStreebo’s Life Insurance Chatbot can be deployed across social media channels such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others. They can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed to on web (existing Insurance site) and mobile (existing mobile app)
Pre-Integrated with BackendsStreebo’s Insurance Chatbot comes in pre-integrated into most of the ERP/Insurance Management Systems such as Applied Epic, AMS 360, Jenesis, and CRM such as Salesforce, SugarCRM, etc. which are commonly used in the insurance industry.
Flexible Deployment ModelsStreebo’s Pre-Trained Insurance Chatbot can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.
Ease of Development & MaintenanceStreebo’s Pre-Trained Insurance Chatbot is built using open standards such as Java and JavaScript. Also comes bundled in with Streebo’s bot Builder a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both line of business and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s bot builder is optional development-only tooling that customers can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio.
Chat AnalyticsStreebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.
Our AI-Powered Insurance Chatbot Supports Below mentioned Features:
Guaranteed Bot Intelligence Index of 99%(*BII = No of ques answered correctly/no of relevant ques asked)
Omni-channel Solution
Secured
Multilingual Support with support for over 38 languages
Support for both voice and chat channels
Inbuilt Live Agent SupportOur pre-trained Insurance Chatbot are trained in the following Operations
FAQs (Frequently Asked Questions)
Learning Center (Videos/Articles)
Product Catalogue
Order Management
Download Forums
Profile Management
Login/Registration
Branch Locator
Quote Management
Claim Management
Policy Service (View, Download)
Online Payment
Newsletters
Contact Us/Customer Support (Live Agent)Pricing Options
MVP (Minimum Viable Product) bot includes
3 transactional use cases
1 backend integrations
50 FAQ’s
Channels – Web, Mobile App, 1 Social media channel such as WhatsApp/Facebook MessengerCapex Option
You can choose to buy the MVP Bot.Opex Option
You can choose to Subscribe to the MVP Bot at no upfront setup fee.Pay Per Usage
This is a conversation-based subscription and tied to the number of conversations, hence there is no constraint on the scope.Check out this video to see our bot in action
