Insurance Chatbot - Empowering Customers & Agents

Artificial-Intelligence-Powered-Digital-Insurance-Bot

What Insurance industries can do to adapt and overcome the Industry Change

Streebo, a leading Digital Transformation Company has created an immensely powerful, intelligent, and a Pre-trained AI-Powered Insurance Streebo’s AI-Powered Insurance ChatbotChatbot for Customers. These bots are pre-integrated with most of the ERP/Insurance Management Systems, and CRM for lead management purposes, OCR for verification of documents, Quote Generation engine, etc., which are commonly used in the insurance industry. Our bots are very intuitive, highly intelligent, and can be extended to multiple channels, such as social media channels WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others and voice-enabled platforms like Google Home, Amazon Alexa.

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Business Benefits

Decreased Operational Cost as the customer queries will be handled via chatbot itself and will remarkably increase the conversion rate by 15%.

Increased Revenue & Customer Outreach because of the extended presence on multiple digital channels such as WhatsApp, Facebook Messenger, SMS, WeChat, Telegram, Skype.

Increased Productivity by automating business processes.

Round the clock Customer Query Resolution which will significantly increase Customer Satisfaction rate and Customer Retention rate

Hence Virtual Assistants will not only be cost-effective but will also ease out business management by providing automated customer support.

Pre-trained Bots/Virtual Assistants

Life Insurance

Health Insurance

Empowering Customers & Agents with
Insurance Chatbot

24×7 Agent Service

Agent Training

Claims Settlements

Document Retreival

Lead Management & Reports

Premium Payments

Quote Generation

Drive Business Growth using Pre-Trained Smart Chatbots

99% Accurate
Pay-Per-Usage

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Insurance Chatbot extended on Social Media Channel

Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer

Facebook Messenger Bot

WhatsApp Bot

SMS Bot

Telegram Bot

Why Streebo’s Pre-Tranied Smart Chatbot?

According to a Juniper Study, the insurance sector will be benefited from AI including chatbots with cost savings of $1.3 billion (about $4 per person in the US) by 2023, up from $300 million in 2019.

Hence by rolling out AI-Powered Insurance bot are trained Chatbot and Conversational Interfaces across channels Insurance Industry will witness benefits such as:

Built-in Domain Intelligence
Streebo in collaboration with its technology partner deploys highly intelligent pre-trained Bots that can emulate business processes pertaining to the Insurance sector.

Omni-Channel Experience
Streebo’s Life Insurance bot can be deployed across social media channels such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others. They can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed to on web (existing Insurance site) and mobile (existing mobile app)

Pre-Integrated with Backends
It comes in pre-integrated into most of the ERP/Insurance Management Systems such as Applied Epic, AMS 360, Jenesis, and CRM such as Salesforce, SugarCRM, etc. which are commonly used in the insurance industry.

Flexible Deployment Models
It can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.

Ease of Development & Maintenance
Streebo’s Pre-Trained Smart bot is built using open standards such as Java and JavaScript. Also comes bundled in with Streebo’s bot Builder a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both line of business and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s bot builder is optional development-only tooling that customers can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio.

Chat Analytics
Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.

Our AI-Powered Chatbot Supports Below mentioned Features:

Guaranteed Bot Intelligence Index of 99%(*BII = No of ques answered correctly/no of relevant ques asked)

Omni-channel Solution

Secured

Multilingual Support with support for over 38 languages

Support for both voice and chat channels

Inbuilt Live Agent Support

Our pre-trained Insurance Bot are trained in the following Operations

FAQs (Frequently Asked Questions)

Learning Center (Videos/Articles)

Product Catalogue

Order Management

Download Forums

Profile Management

Login/Registration

Branch Locator

Quote Management

Claim Management

Policy Service (View, Download)

Online Payment

Newsletters

Contact Us/Customer Support (Live Agent)

Pricing Options

MVP (Minimum Viable Product) bot includes

3 transactional use cases

1 backend integrations

50 FAQ’s

Channels – Web, Mobile App, 1 Social media channel such as WhatsApp/Facebook Messenger

Capex Option

You can choose to buy the MVP Bot.

Opex Option

You can choose to Subscribe to the MVP Bot at no upfront setup fee.

Pay Per Usage

This is a conversation-based subscription and tied to the number of conversations, hence there is no constraint on the scope.

Check out this video to see our bot in action

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Artificial Intelligence Powered Customer Service Insurance Chatbot for Customers

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Overview

What Insurance industries can do to adapt and overcome the Industry Change