How Government Agencies can adapt and
overcome the change?
Streebo’s SMART® Bots
The AI-powered Conversational/Chatbot for Government Agencies leverages leading Natural Language Processing (NLP) engines such as IBM Watson, Google Dialog, and Amazon Lex to extend this online experience to a variety of social media platforms such as WhatsApp, Facebook Messenger, Google Chat, SMS, Telegram, Signal, WeChat, Skype and voice-enabled platforms like phone IVR Systems, Google Home, Amazon Alexa.
By staffing Government Services with these 24X7 available Intelligent Bots, Government Organizations can easily assist citizens instantly and reduce their expenses as well. That is why these AI-powered Smart Government Bots have a powerful return on investment as they can both improve citizen experience and reduce costs for organizations deploying them.
Our AI Chatbot for Government Agencies
supports below mentioned features
Support Voice & Chat
Streebo’s pre-trained Government Voice & Chat Bot for Citizens are trained in the following operations
Organizational BenefitsAccording to a study conducted by Travelers Magazine:
- Chatbots in the Government can increase the digital presence of government organizations and provide ease of access to services.
- As people get to pay the bills/taxes on time with ease using multiple platforms.
- Chatbot is preloaded with a government organizations’ most common FAQs and integrated with their enterprise backends and thus can address up to 80% of commonly asked Tier 1 support questions. Helps live agents to focus on critical issues, which helps in increased productivity.
- Government Organizations that rolled out bots saw their cost of operations decrease by at least 7% because of less human resources and extended presence on multiple digital channels like web, mobile, WhatsApp, Facebook Messenger, Google Chat and SMS.
- Save operational cost (average of 12%) as a lot of public queries will be handled by chatbot instantly with lower resources.
Why Streebo’s Government Bot for Citizens?
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Government Bot for Citizens