Why Chatbots in Telecom?
Handle queries from a massive telco subscriber base easily
Be available to answer FAQs and register complaints 24*7
Manage interdepartmental communication for feedback collection and complaint resolution
Replace IVR to give more humanized responses before transferring a call to an agent
Benefits for Telecom Companies
AI aided features improve the quality of service that boosts adoption and enhances customer service.
Automated and instant responses through chatbots reduce the number of call center queries and save time for other important tasks
Chatbots predict the possible issues with machine learning and NLP and enable companies to provide faster and better-customized solutions.
Why Streebo ?
‘Drag and Drop’ Interface for easier creation and management of chat interfaces
Embed Streebo chatbot on website, app or on 3rd party chat messengers like Facebook Messenger
Powered by IBM Technology, Streebo Chatbots are highly secureStreebo HR chatbots
Select an NLP of your choice - be it IBM Watson, Wit.ai or any other and we will integrate the bot accordingly
Deploy on-premise or on cloud
Single code base for all digital assets and automation tooling