Artificial Intelligence Powered Employee Self-Service HR Chatbot
Smart Bots for Human Resource (HR), IT, Operations & SupportRequest a Demo
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The 2020 pandemic caused a major disruption at the workplace and drastically changed the way businesses operate. In the new world, many employees are now working remotely and most businesses now operate in a Hybrid model. This new reality has put HR, IT & Support teams under tremendous pressure as call volumes have increased and there is a need to do more with the same headcount.
Leveraging Artificial Intelligence Powered HR Chatbot
The advent of AI and advances in Natural Language Processing has now opened up possibilities of deploying Bots to help out HR, IT, Operations & Support team(s) to take over routine tasks. Streebo, an AI and Digital Transformation company has built smart and Highly Intelligent Pre-trained AI Powered Chatbots that can take over the routine HR, IT, Operations and Support tasks within an organization. Streebo’s Smart Bots are omnichannel which means they can be deployed over the web, mobile and even asynchronous messaging channels such as Microsoft Teams, HCL Sametime, Google Hangouts and Slack. Streebo’s HR chatbot can be integrated into most of the existing ERP/HRM systems, such as SAP HR, Oracle Enterprise HRMS, Workday, Peoplesoft, ServiceNow among others.
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Business Benefits of Deploying HR Chatbot
Decrease in operational cost (7%) as the routine HR, IT & Support tasks are taken over by bot, thus allowing existing teams to focus on higher value add tasks
Increase in Employee Productivity (over 17%)
Bots extended on Multiple Channels
Web Application
Mobile Application
MS Teams
SMS
Drive Business Growth using Pre-Trained Smart Chatbots
- 99% Accurate
- Pay-Per-Usage
Why Streebo Chatbot for HR & IT Support
Streebo, in collaboration with leading technology organizations like IBM, RedHat, Google, and Amazon, has created a Highly Intelligent and secured solution.
Key differentiators of Streebo’s Pre-Trained Chatbot for HR & IT Support are as follows –
Key differentiators of Streebo’s Pre-Trained Chatbot for HR & IT Support are as follows –
Built-in Domain Intelligence Built-in Domain Intelligence –Streebo in collaboration with its technology partner deploys a highly intelligent pre-trained Chatbot that can emulate business processes pertaining to HR & IT Support.
Omni-Channel ExperienceIt can be deployed across multiple channels apart from its web and a mobile app, such as Microsoft Teams, IBM Slack, HCL Sametime, and even SMS.
Integrated with BackendsIt can be integrated into most of the ERP/HRM systems in use, such as SAP HR, Oracle HRMS, Workday, Peoplesoft among others.
Flexible Deployment ModelsStreebo’s Pre-Trained chatbot for HR can be deployed on-premise or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.
Ease of Development & MaintenanceStreebo’s Pre-Trained HR Bot is built using open standards such as Java and JavaScript. Also comes bundled in with Streebo’s bot Builder a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both HR staff and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s bot builder is an optional development-only tooling that customers can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio.
Chat AnalyticsStreebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.
Our AI-Powered HR Bot Supports Below Mentioned Features
99% Accurate
Secure with Role based access
Omni-channel Solution 
Support for both voice and chat channels
Multilingual Support with support for over 38 languages
Advance Analytics Empower your Employees by transforming HR Functions
Make employee onboarding process extremely streamlined and efficient by deploying a HR Bot. Process all employee onboarding information including his/her photographs, certificates, and other documents, through a conversational interface. Handover the important but repetitive process of onboarding an employee to a chatbot, thus increasing efficiency.
Addressing employee complaints promptly and fairly is vital if you wish to increase employee retention and establish a happy working environment. A chatbot is an ideal partner for your HR department, to easily resolve most common complaints about discrepancies in salary, leave balance, working hours, to name a few.
A continuous pursuit to upgrade the skillset of your workforce, through learning and development programs, is essential. Here, a chatbot can take charge, and be that friendly HR executive, who streamlines the process of arranging training sessions. The bot efficiently carries out tasks like scheduling programs, sending invitations and reminders, registering confirmations and more.
To surf through a sea of information amongst a host of files is tiring. To approach the HR for the smallest information can be considered obtrusive and irritating. Put an end to this by deploying a chatbot. A chatbot will process queries and fetch information from the database in a jiffy, thus keeping employees informed.
The traditional process of self-assessment and review is outdated. Let the friendly chatbot be a medium between the employee and the reviewer. The bot will act as a tool that provides instant access to feedback, tracks improvement in performance and pinpoints areas of improvement.
Make employee onboarding process extremely streamlined and efficient by deploying a HR Bot. Process all employee onboarding information including his/her photographs, certificates, and other documents, through a conversational interface. Handover the important but repetitive process of onboarding an employee to a chatbot, thus increasing efficiency.
Our Pre-trained HR Bot is trained in the following Operations
Leave Management
Work Allocation Management
Review/Approve/Rate Completed Work
TimeSheet
Reporting - Work Status
Travel Management
Expense Reimbursement Management
Employee Directory
Manage Documents - Salary Slips, Company Policy
Change Address, Personal Profile
Employee Assistance System (EAS) - Raise/Track/Approve Ticket
Central Learning Repository (CLR) - Search/Review/DownloadPricing Options
MVP (Minimum Viable Product) bot includes
3 transactional use cases
1 backend integrations
50 FAQ’s
Channels – Web, Mobile App, 1 messaging channel such as
Microsoft Teams, HCL Sametime, Slack among othersCapex Option
You can choose to buy the MVP Bot with a one-time fee.Opex Option
You can choose to Subscribe to the MVP Bot at a monthly charge with no upfront setup fee.Pay Per Usage
This is a conversation-based subscription and is tied to the number of conversations. This plan is again available with no set-up fee.