
Overview

What Airlines Businesses can do to adapt and overcome the industry change?

Streebo’s SMART® Bots for Airlines
The AI-powered Conversational/Chatbot for Airlines leverages leading Natural Language Processing (NLP) engines such as IBM Watson, Google Dialogflow, and Amazon Lex thus making them very intelligent.
Further, the experience with Streebo SMART Bots goes beyond just online, to a variety of social media platforms such as WhatsApp, Google Chat, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype and even voice-enabled platforms like Google Home and Amazon Alexa.
By staffing your airlines business with these 24X7 available Intelligent Bots, airlines businesses can increase their customer outreach and improve the lead to customer conversion. That is why these AI-powered Smart Airlines Bots for Customers have a powerful return on investment as they can both improve business by upselling services and reduce costs for organizations deploying them. It is projected that airlines businesses will save over 8 billion dollars by leveraging chatbots through 2025.

Our AI Chatbot for Airlines supports below mentioned features

99% Accurate

Omni-channel

Secured

Multi-lingual

Support Voice & Chat

Advanced Analytics

What is an Airline Chatbot or Virtual Assistant?
The Airlines Chatbot is a digital technology, which can respond intelligently to customer interactions. Chatbots for Airlines can be deployed on an airline’s service website, mobile app and various social media channels. The purpose of a chatbot is to drive meaningful interactions with a prospect through text or voice channels.Our Pre-trained Customer Chatbot for Airlines is trained in the following operations
















Need for Next-Gen Technology in Airline Industry

In the digital age, mobile apps, social media, and most recently, artificial intelligence powered warning and prediction systems have seen a major intake among major airline providers. To elevate flying experience, one of the latest disruptors being embraced by IT heads at large airline companies are AI-powered chatbots.

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Airline Functions that Chatbots can perform for Customers

Provide Booking Information like timings, meals

Travel Advice

Personalized Offers & Reward Points Information

Answering Passenger Queries

Web Check-ins & Cancellations

Provide Booking Information like timings, meals

Search & Book Flights
Importance of a powerful Chatbot Platform for Enhancing Customer Service
Passengers today are spending a lot of time on conversational platforms like WhatsApp and Facebook Messenger. A well designed conversational assistant will help provide fast and easy access to information, thus helping airlines provide superior services to passengers, especially during times of strife. Most of the chatbot platforms are still quite rudimentary and only able to provide only FAQ-based responses to customers. It is essential for IT teams of airline companies to invest in robust yet flexible chatbot building platforms that can add bots to multiple channels like own websites and apps, third-party platforms like Facebook, Skype and WhatsApp.
Drive Business Growth using Pre-Trained Smart Chatbots
- 99% Accurate
- Pay-Per-Usage

Transform Airline Experience with Streebo’s IBM-powered Chatbots
Streebo has launched a revolutionary Chatbot Builder for building chat assistants for your airline using a drag and drop builder. From basic questions to complicated requests, Streebo’s Aerospace Chatbot can help transform the way you interact with your customers. Deploy chatbots on your app, website, Facebook Messenger or other 3rd party sites with Streebo’s Pre-trained bot.


Airlines Chatbots for Customers can be deployed on various asynchronous messaging channels.

Business Benefits
According to a study conducted by Travelers Magazine:of consumers would book
Flights from Chatbots
of consumers are interested in
chatbots for their instantaneity
- Chatbots for the Airlines Industry can leverage existing digital properties such as web and mobile apps in addition to multiple digital channels such as WhatsApp, Google Chat, Facebook Messenger, Slack and SMS, among others to bring inquiries for their business. In addition to generating leads, bots are proven to improve the conversion rate by an average of 12%.
- Chatbot removes language barrier with local language support, as bot provides support to 38+ languages on chat as well as voice interface which gives a more personal experience.
- Streebo’s Chatbot with 99% Bot Intelligence Index (BII), can help upsell services with suggestions on bookings by gathering a history of booking for a particular customer, based on information and analysis of chat.
- Chatbot reduces the need for intervention of Airport/Airlines Staff which will fasten the booking process and check-ins. Chatbots or Virtual Assistants also improve the passenger experience.
- Chatbots can operate as a 24x7 virtual concierge and can recommend add-ons & services in a flight for a comfortable and safer journey.
- Having a Chatbot for Flight Booking Services, onboarding approvals, saves on customer support resources & training costs.

Chatbots for the Airlines Industry can leverage existing digital properties such as web and mobile apps in addition to multiple digital channels such as WhatsApp, Google Chat, Facebook Messenger, Slack and SMS, among others to bring inquiries for their business. In addition to generating leads, bots are proven to improve the conversion rate by an average of 12%.
Why Streebo’s Airlines Bots for Customer?
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Customer Bots for Airlines

Streebo’s Team with its domain intelligence in building systems for Airlines and Customers, deploys a highly intelligent pre-trained Bot that can emulate business processes Of the Airline Industry.

Streebo’s Airlines Bots can be deployed across social media channels such as FB Messenger, Google Chat, WhatsApp, WeChat, Skype, Teams, Slack and even SMS. They can also be deployed on voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be placed on existing digital properties such as the website and mobile App.

Conversational AI for Airlines provides support to 38+ languages on chat as well as voice interface which gains more preference.

Streebo’s Chatbots for the Airline Industry comes in pre-integrated with Travel Software and portals, backend systems such as CRM, ERP, etc.

With Streebo’s Pre-Trained Chatbots for Airlines, Operators can be deployed on-premise or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.

Streebo Chatbot comes with Guaranteed Bot Intelligence Index* of 99% (*BII= No. of questions answered correctly/No. of relevant questions asked)

Streebo’s Chatbot is built using open standards such as Java and Javascript. Streebo’s bot builder is optional development-only tooling that customers can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio that significantly lower app development costs as well as reduced support & maintenance costs.

Streebo's analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually helps in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.
Pricing Options
MVP (Minimum Viable Product) Bot includes




Capex Option

Opex Option

Pay Per Usage
