Facebook Messenger Usage and Its Implications for the Enterprise
Facebook Messenger ROI
The Meta for Business Product line contains both interfaces that allow businesses to create templates, product catalogs and such, and also the Facebook Messenger API that allows sending messages to users, including text, documents attachments, structured message templates, sender actions, and more.
Exchange Payments in a Secure Environment using Facebook Pay, making payments is simple on Messenger. Users can simply add their payment information, and they’re good to go. The Messenger is a multi-purpose tool and a game-changer for streamlining communications with people. There are innumerable benefits to using it for your business, whether it is for improving customer interactions, facilitating consumer concerns, generating leads or establishing a trustworthy brand.
What is a Chatbot
Natural Language Processing (NLP) EngineThe NLP engine that has the network structure and algorithms to decipher the conversations with real humans
Large Dataset used to train the SoftwareThis dataset helps the Chatbot understand the “intent” of the users
Engage Customers and Prospects at ScaleWith Facebook Messenger, you can engage with customers and prospects at scale. You can provide round-the-clock assistance to customers with a personalized experience, provide recommendations to prospects, and drive business outcomes.
Engage Customers Where they are already presentFacebook has 1.3 billion users who spend their 58 minutes on the platform daily. Also, they check Facebook 14 times a day. With Chatbots for Facebook Messenger, you can reach potential customers and engage them where they spend a significant amount of their time.
Personalized ExperienceNatural Language Processing (NLP) aided and Artificial Intelligence (AI) powered Chatbots for E-commerce businesses identify customer intents and respond accordingly, and help customers find relevant products and reply to queries that they can get converted quickly, helps to return prospects to the buying process, especially in large product catalogs.
Improved Marketing StrategiesAccording to HubSpot, 70% of marketers are engaging in content marketing. Content marketing can be effective when customers and prospects must seamlessly access the content. Facebook Messenger for Business guides users to the most relevant content based on their preferences and drives higher value traffic.
Why Chatbot for Facebook Messenger?
How to Get Started with a Chatbot for Facebook
Tools and Options to rollout a Chatbot for Facebook
Streebo, a Conversational AI company
Oil & Gas
Embed Chatbots on Facebook Messenger and Increase reach with 24*7 customer service and transactional capabilities
Further, with our pre-built assets, we can accelerate your Bot journey and rapidly roll out highly intelligent and smart bots. Check out some of our case studies of successful Chatbot projects particularly with Facebook Messenger API.
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AI-driven Chatbot on Facebook Messenger transforms customer service for Medium-sized co-operative credit society
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