
Facebook Messenger Usage and Its Implications for the Enterprise

Facebook Messenger ROI
The Meta for Business Product line contains both interfaces that allow businesses to create templates, product catalogs and such, and also the Facebook Messenger API that allows sending messages to users, including text, documents attachments, structured message templates, sender actions, and more.

Exchange Payments in a Secure Environment using Facebook Pay, making payments is simple on Messenger. Users can simply add their payment information, and they’re good to go. The Messenger is a multi-purpose tool and a game-changer for streamlining communications with people. There are innumerable benefits to using it for your business, whether it is for improving customer interactions, facilitating consumer concerns, generating leads or establishing a trustworthy brand.
What is a Chatbot

Natural Language Processing (NLP) Engine
The NLP engine that has the network structure and algorithms to decipher the conversations with real humans
Large Dataset used to train the Software
This dataset helps the Chatbot understand the “intent” of the users

Engage Customers and Prospects at Scale
With Facebook Messenger, you can engage with customers and prospects at scale. You can provide round-the-clock assistance to customers with a personalized experience, provide recommendations to prospects, and drive business outcomes.
Engage Customers Where they are already present
Facebook has 1.3 billion users who spend their 58 minutes on the platform daily. Also, they check Facebook 14 times a day. With Chatbots for Facebook Messenger, you can reach potential customers and engage them where they spend a significant amount of their time.
Personalized Experience
Natural Language Processing (NLP) aided and Artificial Intelligence (AI) powered Chatbots for E-commerce businesses identify customer intents and respond accordingly, and help customers find relevant products and reply to queries that they can get converted quickly, helps to return prospects to the buying process, especially in large product catalogs.
Improved Marketing Strategies
According to HubSpot, 70% of marketers are engaging in content marketing. Content marketing can be effective when customers and prospects must seamlessly access the content. Facebook Messenger for Business guides users to the most relevant content based on their preferences and drives higher value traffic.Why Chatbot for Facebook Messenger?

How to Get Started with a Chatbot for Facebook






Tools and Options to rollout a Chatbot for Facebook

Streebo, a Conversational AI company

Retail

Banking

Insurance

Healthcare

Finance

Telecom

Government

Education

Oil & Gas

Manufacturing

Airline

Logistic
Embed Chatbots on Facebook Messenger and Increase reach with 24*7 customer service and transactional capabilities

Streebo has over 50+ pre-trained Bots available for a variety of use-cases and industries. Check out our Bot store and take a tour of bots that are relevant to your industry or use-case

Streebo’s bots are omnichannel that is they work across social media channels such as WhatsApp, Facebook Messenger, Google Chat, Skype and even SMS. They are integrated with voice channels including Amazon Alexa, Google Home and common Phone IVR systems. Finally, our internally facing bots are compatible with Microsoft Teams, Slack, HCL Sametime among others.

Streebo’s Bots are guaranteed to be 99% accurate which means they will answer at least 99 out of 100 relevant questions correctly. Further, our industry-specific bots are pre-trained with domain and use-case-specific intents.

Streebo’s Bots are pre-integrated with common enterprise backend such as SAP, ServiceNow, Workday, Cognos, FileNet, Commerce, Connections among others. This allows rapid deployment of intelligent and transactional bots across different use-cases.

Streebo’s Bots come in with built-in Live Agent Support. Further connectors to common Live Agent software such as Zen Desk, Avaya and Mavenir are also available.

Streebo’s Bots are multi-lingual with support for over 38 languages.
Further, with our pre-built assets, we can accelerate your Bot journey and rapidly roll out highly intelligent and smart bots. Check out some of our case studies of successful Chatbot projects particularly with Facebook Messenger API.
Case Studies

A Government Administration Agency in the Middle East initiates its Digital Transformation via the development of a Mobile App & a Conversational Interface powered by Streebo.
Streebo developed an application that will help client’s end user track their e-service applications and pay the levied service fee easily via the Mobile App. The Mobile App Chatbot will give the end users, capability to converse with the App in multiple languages including Arabic and English. READ MORE

AI-driven Chatbot on Facebook Messenger transforms customer service for Medium-sized co-operative credit society
Medium-sized co-operative credit society relied on Streebo’s expertise to roll out a chatbot on Facebook Messenger. Streebo designed a powerful virtual assistant for transforming the way a Medium-sized cooperative credit society dealt with its customers. READ MORE