Artificial Intelligence Powered Retail Bot for Customers
Commerce Solution


Artificial-Intelligence-Powered-retail-Insurance-Bot
The turmoil caused due to covid-19 has changed the Retail Industry Landscape. It has significantly transformed customer behavior, imposing enterprises to revamp their working methodology and modify their customer interaction strategies. Increased customers are fully transitioning to e-commerce. A recent study by TechCrunch states that there has been a 40% surge in social media traffic. So, enterprises will have to follow their customers to keep their brand live by extending their presence to social media platforms like Facebook Messenger, WhatsApp, SMS, among others. Thus, to provide a consistent & personalized shopping experience, increase customer outreach Retail Chatbots/Conversational Interface which can be extended to newer platforms and channels have become a need of an hour.
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What Retailers can do to adapt overcome the Industry Change

Streebo a leading Digital Transformation Company has created an immensely powerful, intelligent, and Pre-trained AI-Powered Retail Chatbot for Customers. These bots are pre-integrated with a wide variety of E-commerce engines such as HCL Commerce, Shopify, Magento, SAP Hybris Commerce, Oracle Commerce, among others. Moreover, these Bots extend the commerce experiences to a variety of social media platforms such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype and voice-enabled platforms like Google Home, Amazon Alexa.
Streebo’s Retail Chatbots are proven to improve SEO (Page ranking) by an average of 12% which helps in increasing customer outreach and eventually will increase sales. By staffing eCommerce Stores with these 24X7 available Intelligent Bots, Retail companies can improve their customer satisfaction, thus reducing their call center costs as well. That is why these AI-powered Retail bots have a powerful ROI (return on investment) as they can both improve sales and reduce costs for organizations deploying them.

Business Benefits

Apparently, Many retail businesses have realized measurable benefits from AI-Powered Retail Bot and have seen great success rates in customer interaction and cost-saving per chatbot interaction.

Hence, by rolling out AI-Powered Retail Bots and Conversational Interfaces across channels, the Retail Industry will witness benefits such as:
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Decreased Operational Cost as the customer queries will be handled via chatbot itself and will remarkably increase the conversion rate by 15%.
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Increased Revenue & Customer Outreach because of the extended presence on multiple digital channels such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others.
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Increased Productivity by automating business processes.
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Round the clock Customer Query Resolution which will significantly increase Customer Satisfaction rate and Customer Retention rate

Chatbots Use Cases in Retail Industry

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24 X 7 Customer Service Bot

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Product Search & Discovery Bot

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Store Locator Bot

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Order Processing Bot

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Promotions and Trivia Bot

Retail Chatbot extended on Social Media Channels

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Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer Facebook Messenger Bot
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Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer WhatsApp Bot
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Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer SMS Bot
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Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer Telegram Bot

Why Streebo’s Retail Bots

Streebo, in collaboration with leading technology organizations like IBM, RedHat, Google & Amazon has created a powerful and secured solution. This solution can be integrated into most the e-commerce engine such as HCL Commerce, Magento, Shopify, Oracle Commerce, SAP Hybris Commerce and can be extended to various social media channels.

Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Retail Bots for Customers:
Artificial-Intelligence-Powered Built-in Domain Intelligence
Streebo in collaboration with its technology partner deploys highly intelligent pre-trained Bots that can emulate business processes pertaining to the retail Industry.
Artificial-Intelligence-Powered Omni-Channel Experience
Streebo’s Retail Bot can be deployed across social media channels such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others. They can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed to on web (existing E-commerce site) and mobile (existing mobile app)
Artificial-Intelligence-Powered Pre-Integrated with Backends
Streebo’s Retail Bot comes in pre-integrated with E-commerce engines such as HCL Commerce, Magento, Shopify, Oracle Commerce, SAP Hybris Commerce, among others.
Artificial-Intelligence-Powered Flexible Deployment Models
Streebo’s Pre-Trained Retail Bot can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.
Artificial-Intelligence-Powered Ease of Development & Maintenance
Streebo’s Pre-Trained Retail Bot is built using open standards such as Java and JavaScript. Also comes bundled in with Streebo’s bot Builder a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both line of business and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s bot builder is an optional development only tooling that customer can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio
Artificial-Intelligence-Powered Chat Analytics
Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.

Our AI-Powered Retail Chatbot Supports Below mentioned Features

Artificial-Intelligence-Powered Guaranteed Bot Intelligence Index of 99%(*BII = No of ques answered correctly/no of relevant ques asked)
Artificial-Intelligence-Powered Omni-channel Solution
Artificial-Intelligence-Powered Secured
Artificial-Intelligence-Powered Multilingual Support with support for over 38 languages
Artificial-Intelligence-Powered Support for both voice and chat channels
Artificial-Intelligence-Powered Inbuilt Live Agent Support
Artificial-Intelligence-Powered Support Feature Phone
Artificial-Intelligence-Powered Advanced Analytics

Our pre-trained Retail Bots are trained in the following Retail Operations

Artificial-Intelligence-Powered FAQs (Frequently Asked Questions)
Artificial-Intelligence-Powered Browse Products
Artificial-Intelligence-Powered Purchase Management
Artificial-Intelligence-Powered Online Payment
Artificial-Intelligence-Powered Profile Management
Artificial-Intelligence-Powered Product Reviews
Artificial-Intelligence-Powered Wallet
Artificial-Intelligence-Powered Gift Cards
Artificial-Intelligence-Powered Store Locator
Artificial-Intelligence-Powered Digital Cognification between Chatbot and Webpage
Artificial-Intelligence-Powered Order Tracking
Artificial-Intelligence-Powered Return/Cancel Order
Artificial-Intelligence-Powered Smart Assist – Product Recommendations based on Purchased/Browsed Items
Artificial-Intelligence-Powered Push Notification to Multimedia Channels
Artificial-Intelligence-Powered Offers and Promotions
Artificial-Intelligence-Powered Contact Us/Customer Support (Live Agent)

Pricing Options

MVP (Minimum Viable Product) bot includes

Artificial-Intelligence-Powered 3 transactional use cases
Artificial-Intelligence-Powered 1 backend integrations
Artificial-Intelligence-Powered 50 FAQ’s
Artificial-Intelligence-Powered Channels – Web, Mobile App, 1 Social media channel such as WhatsApp/Facebook Messenger

Capex Option

Artificial-Intelligence-Powered You can choose to buy the MVP Bot.

Opex Option

Artificial-Intelligence-Powered You can choose to Subscribe to the MVP Bot at no upfront setup fee.

Pay Per Usage

Artificial-Intelligence-Powered This is a conversation-based subscription and tied to the number of conversations, hence there is no constraint on the scope.