Artificial Intelligence Powered Retail Bot for Customers Commerce Solution
Need for Next-Gen Technology in Retail IndustryRequest a Demo
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What Retailers can do to adapt overcome the Industry Change
Streebo a leading Digital Transformation Company has created an immensely powerful, intelligent, and Pre-trained AI-Powered Retail Chatbot for Customers. These bots are pre-integrated with a wide variety of E-commerce engines such as HCL Commerce, Shopify, Magento, SAP Hybris Commerce, Oracle Commerce, among others. Moreover, these Bots extend the commerce experiences to a variety of social media platforms such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype and voice-enabled platforms like Google Home, Amazon Alexa.
Streebo’s Retail Chatbots are proven to improve SEO (Page ranking) by an average of 12% which helps in increasing customer outreach and eventually will increase sales. By staffing eCommerce Stores with these 24X7 available Intelligent Bots, Retail companies can improve their customer satisfaction, thus reducing their call center costs as well. That is why these AI-powered Retail bots have a powerful ROI (return on investment) as they can both improve sales and reduce costs for organizations deploying them.
Business Benefits
Apparently, Many retail businesses have realized measurable benefits from AI-Powered Retail Bot and have seen great success rates in customer interaction and cost-saving per chatbot interaction.
Hence, by rolling out AI-Powered Retail Bots and Conversational Interfaces across channels, the Retail Industry will witness benefits such as:
Hence, by rolling out AI-Powered Retail Bots and Conversational Interfaces across channels, the Retail Industry will witness benefits such as:
Decreased Operational Cost as the customer queries will be handled via chatbot itself and will remarkably increase the conversion rate by 15%.
Increased Revenue & Customer Outreach because of the extended presence on multiple digital channels such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others.
Increased Productivity by automating business processes.
Round the clock Customer Query Resolution which will significantly increase Customer Satisfaction rate and Customer Retention rate
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Chatbots Use Cases in Retail Industry
24 X 7 Customer Service Bot
Product Search & Discovery Bot
Store Locator Bot
Order Processing Bot
Promotions and Trivia Bot
24 X 7 Customer Service Bot
Product Search & Discovery Bot
Store Locator Bot
Order Processing Bot
Promotions and Trivia Bot
Retail Chatbot extended on Social Media Channels
Facebook Messenger Bot
WhatsApp Bot
SMS Bot
Telegram Bot
Drive Business Growth using Pre-Trained Smart Chatbots
- 99% Accurate
- Pay-Per-Usage
Why Streebo’s Retail Bots
Streebo, in collaboration with leading technology organizations like IBM, RedHat, Google & Amazon has created a powerful and secured solution. This solution can be integrated into most the e-commerce engine such as HCL Commerce, Magento, Shopify, Oracle Commerce, SAP Hybris Commerce and can be extended to various social media channels.
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Retail Bots for Customers:
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Retail Bots for Customers:
Built-in Domain Intelligence Streebo in collaboration with its technology partner deploys highly intelligent pre-trained Bots that can emulate business processes pertaining to the retail Industry.
Omni-Channel ExperienceStreebo’s Retail Bot can be deployed across social media channels such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others. They can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed to on web (existing E-commerce site) and mobile (existing mobile app)
Pre-Integrated with BackendsStreebo’s Retail Bot comes in pre-integrated with E-commerce engines such as HCL Commerce, Magento, Shopify, Oracle Commerce, SAP Hybris Commerce, among others.
Flexible Deployment ModelsStreebo’s Pre-Trained Retail Bot can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.
Ease of Development & MaintenanceStreebo’s Pre-Trained Retail Bot is built using open standards such as Java and JavaScript. Also comes bundled in with Streebo’s bot Builder a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both line of business and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s bot builder is an optional development only tooling that customer can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio
Chat AnalyticsStreebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.
Our AI-Powered Retail Chatbot Supports Below mentioned Features
Guaranteed Bot Intelligence Index of 99%(*BII = No of ques answered correctly/no of relevant ques asked)
Omni-channel Solution
Secured
Multilingual Support with support for over 38 languages
Support for both voice and chat channels
Inbuilt Live Agent Support
Support Feature Phone
Advanced AnalyticsOur pre-trained Retail Bots are trained in the following Retail Operations
FAQs (Frequently Asked Questions)
Browse Products
Purchase Management
Online Payment
Profile Management
Product Reviews
Wallet
Gift Cards
Store Locator
Digital Cognification between Chatbot and Webpage
Order Tracking
Return/Cancel Order
Smart Assist – Product Recommendations based on
Purchased/Browsed Items
Push Notification to Multimedia Channels
Offers and Promotions
Contact Us/Customer Support (Live Agent)Pricing Options
MVP (Minimum Viable Product) bot includes
3 transactional use cases
1 backend integrations
50 FAQ’s
Channels – Web, Mobile App, 1 Social media channel such as WhatsApp/Facebook MessengerCapex Option
You can choose to buy the MVP Bot.Opex Option
You can choose to Subscribe to the MVP Bot at no upfront setup fee.Pay Per Usage
This is a conversation-based subscription and tied to the number of conversations, hence there is no constraint on the scope.Check out this video to see our bot in action
