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Need for Conversations Commerce in Retail

Chatbot in Retail
Retail businesses face enormous difficulty in handling multiple customers and responding to their disparate queries immediately. Retailers design personalized offers for each customer, delight them with promotional giveaways, loyalty programs and much more. However, to retain a customer by standing out in this increasingly cluttered ecosystem, the speed of response to any query and extent to which a retailer’s shopping experience outperforms expectation determines if a customer would shop again from the same store.

Online retailers have started embracing chatbots to offer rich and personalized experiences through a conversational platform, thus driving customer engagement. Now, customers can avail support 24*7 without human intervention.

Chatbots Use Cases in Retail Industry

Chatbot-Retail

24 X 7 Customer Service Bot

Chatbot-Retail

Product Search & Discovery Bot

Chatbot-Retail

Store Locator Bot

Chatbot-Retail

Order Processing Bot

Chatbot-Retail

Promotions and Trivia Bot

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Build Efficient Retail Chatbots Quickly

Streebo Chatbot is an innovative AI-powered platform for building interactive and intelligent chatbots that can easily adapt to customer interactions on any channel of customer’s choice – web, mobile app or third-party chat clients like Facebook Messenger. It can be embedded to WebSphere Commerce, ATG Dynamo or any other retail platforms. With a unique point and click integration interface, Streebo Chatbot can fetch data from any existing backend like CRM, internal system or third-party applications without having to write a single line of code. Now, interactions with your retail customers can be transformed using this low code chatbot building tool.
Chatbot in Retail

Differentiators of Streebo Chatbot Builder

Chatbot

Low Code
Automation Tooling

Chatbot

Cross-Platform
Availability
Chatbot

Comprehensive
Security
Chatbot

Flexible NLP
Selection
Chatbot

Easy Deployment
Options
Chatbot

Lower
Maintenance Cost