Artificial Intelligence Powered Life Insurance Bot
for Customers

Globally COVID-19 has accelerated Digital Transformation across various sectors and has shown just how internet consumption can change drastically – even overnight. Vodafone, a telecommunications company in Europe, has recorded as much as a 50% increase in internet traffic. Resulting in which asynchronous channels like SMS and Facebook Messenger are in vogue. Hence, Insurance Industries must extend their online presence to those platforms where their customers are spending maximum time which in this case is WhatsApp, Facebook Messenger, SMS & other social media platforms. Assigning real humans to these channels to answer customer queries is cost prohibitive. Thus, to provide quick, consistent, 24*7 customer service and to increase customer outreach with advances in Natural Language Processing (NLP) and Artificial Intelligence, Life Insurance Chatbots which can be extended to newer platforms and channels have become a need of an hour.

What Life Insurance industries can do to adapt and overcome the Industry Change

Streebo, a leading Digital Transformation Company has created an enormously powerful, intelligent, and Pre-trained AI-Powered Life Insurance Chatbot for Customers. These bots are pre-integrated with most of the ERP/Insurance Management Systems such as SAP, Oracle ERP, IBM AS/400 Systems, CRM for lead management purposes, OCR for verification of documents, Quote Generation engine, etc., which are commonly used in the insurance industry. Streebo’s AI-Powered Life Insurance Bots are very intuitive and highly intelligent and can be extended to multiple channels, such as social media channels WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype and voice-enabled platforms like Google Home, Amazon Alexa.

Business Benefits

According to a Juniper Study, the insurance sector will be benefited from AI including chatbots with cost savings of $1.3 billion (about $4 per person in the US) by 2023, up from $300 million in 2019.

Hence by rolling out AI-Powered Life Insurance Bots and Conversational Interfaces across channels Insurance Industry will witness benefits such as:

Decreased Operational Cost as the customer queries will be handled via chatbot itself and will remarkably increase the conversion rate by 15%.

Increased Revenue & Customer Outreach because of the extended presence on multiple digital channels such as WhatsApp, Facebook Messenger, SMS, WeChat, Telegram, Skype.

Increased Productivity by automating business processes.

Round the clock Customer Query Resolution which will significantly increase Customer Satisfaction rate and Customer Retention rate

Hence Virtual Assistants will not only be cost-effective but will also ease out business management by providing automated customer support.

Insurance Chatbot extended on Social Media Channels

Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer Facebook Messenger Bot
Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer WhatsApp Bot
Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer SMS Bot
Artificial-Intelligence-Powered-Bot-for-Healthcare-Pharmacy-Dealer Telegram Bot

Why Streebo’s Life Insurance Bots

Streebo, in collaboration with leading technology organizations like IBM, RedHat, Google & Amazon has created a powerful and secured solution. Further, they can be extended to any insurance company’s site and their mobile app. Streebo’s AI-Powered Life Insurance Bots can cater to use cases for Customer Facing Bots.

Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Health Insurance Bots for Customers:
Artificial-Intelligence-Powered Built-in Domain Intelligence
Streebo in collaboration with its technology partner deploys highly intelligent pre-trained Bots that can emulate business processes pertaining to various Insurance Industries.
Artificial-Intelligence-Powered Omni-Channel Experience
Streebo’s Life Insurance Bot can be deployed across social media channels such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others. They can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed to on web (existing health insurance site) and mobile (existing mobile app).
Artificial-Intelligence-Powered Pre-Integrated with Backends
Streebo’s Life Insurance Bot is pre-integrated into most of the ERP/Insurance Management Systems such as SAP, Oracle ERP, IBM AS/400 Systems, and CRM such as Salesforce, SugarCRM, etc. which are commonly used in the insurance industry.
Artificial-Intelligence-Powered Flexible Deployment Models
Streebo’s Pre-Trained Life Insurance Bot can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.
Artificial-Intelligence-Powered Ease of Development & Maintenance
Streebo’s Pre-Trained Life Insurance Bot for Customers is built using open standards such as Java and JavaScript. Also comes bundled in with Streebo’s bot Builder a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both line of business and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s bot builder is optional development-only tooling that customers can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio.
Artificial-Intelligence-Powered Chat Analytics
Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.

Our AI-Powered Life Insurance Chatbot Supports Below mentioned Features

Artificial-Intelligence-Powered Guaranteed Bot Intelligence Index of 99%(*BII = No of ques answered correctly/no of relevant ques asked)
Artificial-Intelligence-Powered Omni-channel Solution
Artificial-Intelligence-Powered Secured
Artificial-Intelligence-Powered Multilingual Support with support for over 38 languages
Artificial-Intelligence-Powered Support for both voice and chat channels
Artificial-Intelligence-Powered Inbuilt Live Agent Support
Artificial-Intelligence-Powered Support Feature Phone

Our pre-trained Life Insurance Chatbot are trained in the following Operations

Artificial-Intelligence-Powered FAQs (Frequently Asked Questions)
Artificial-Intelligence-Powered Learning Center (Videos/Articles)
Artificial-Intelligence-Powered Quote Generation
Artificial-Intelligence-Powered Product Catalogue
Artificial-Intelligence-Powered Order Management
Artificial-Intelligence-Powered Human Life Value Calculator
Artificial-Intelligence-Powered Check Existing Policy Details
Artificial-Intelligence-Powered Newsletters
Artificial-Intelligence-Powered Login/Registration
Artificial-Intelligence-Powered Branch Locator
Artificial-Intelligence-Powered Browse Products
Artificial-Intelligence-Powered Quote Management
Artificial-Intelligence-Powered News & Events
Artificial-Intelligence-Powered Claim Management
Artificial-Intelligence-Powered Policy Status Tracker
Artificial-Intelligence-Powered Login/Registration
Artificial-Intelligence-Powered Online Payment & Renewals
Artificial-Intelligence-Powered Contact Us/Customer Support (Live Agent)

Pricing Options

MVP (Minimum Viable Product) bot includes

Artificial-Intelligence-Powered 3 transactional use cases
Artificial-Intelligence-Powered 1 backend integrations
Artificial-Intelligence-Powered 50 FAQ’s
Artificial-Intelligence-Powered Channels – Web, Mobile App, 1 Social media channel such as WhatsApp/Facebook Messenger

Capex Option

Artificial-Intelligence-Powered You can choose to buy the MVP Bot.

Opex Option

Artificial-Intelligence-Powered You can choose to Subscribe to the MVP Bot at no upfront setup fee.

Pay Per Usage

Artificial-Intelligence-Powered This is a conversation-based subscription and tied to the number of conversations, hence there is no constraint on the scope.