Artificial Intelligence Powered Retail Fashion
Bot for Customers
The turmoil caused due to covid-19 has changed the Retail Industry Landscape. It has a major impact on the entire retail industry as most of the outlets are closed presently due to the lockdown situation. Customer behavior transformed significantly, imposing enterprises to revamp their working methodology and modify their customer interaction strategies. Increased customers are fully transitioning to e-commerce. A recent study by TechCrunch states that there has been a 40% surge in social media traffic. So, retailers must follow their customers to keep their brand ahead in the competition by extending their presence to social media channels like Facebook Messenger, SMS, WhatsApp, Telegram. Thus, to provide a consistent & personalized shopping experience, increase customer outreach with advances in Natural Language Processing (NLP) and Artificial Intelligence, Retail Fashion Chatbots/Conversational interfaces which can be extended to newer platforms and channels have become a need of an hour.
What Retailers can do to adapt and overcome the Industry Change
Streebo, a leading Digital Transformation Company has created an enormously powerful, intelligent, and Pre-trained AI-Powered Retail Fashion Chatbot for Customers. It can easily adapt to customer interactions on any channel of customer’s choice – web, mobile app, and social media channels like Facebook Messenger, WhatsApp, WeChat, Telegram, Signal and voice-enabled platforms like Google Home, Amazon Alexa. It can be embedded in WebSphere Commerce, ATG Dynamo, or any other retail platform. By staffing eCommerce Stores with these 24X7 available Intelligent Bots, Retail companies can improve their customer satisfaction, thus reducing their call center costs as well. With a unique point and click integration interface.
Business Benefits
Many Retail Businesses have realized measurable benefits from AI-Powered Retail Fashion Bot and have seen an enormous success rate in customer interaction and can save per chatbot interaction.
Hence, by rolling out AI-Powered Retail Fashion Bots and Conversational Interfaces across channels, the Retail Industry will witness benefits such as:
Hence, by rolling out AI-Powered Retail Fashion Bots and Conversational Interfaces across channels, the Retail Industry will witness benefits such as:
Decreased Operational Cost as the customer queries will be handled via chatbot itself and will remarkably increase the conversion rate by 15%.
Increased Revenue & Customer Outreach because of the extended presence on multiple digital channels such as WhatsApp, Facebook Messenger, SMS, WeChat, Telegram, Skype.
Increased Productivity by automating business processes.
Round the clock Customer Query Resolution which will significantly increase Customer Satisfaction rate and Customer Retention rate
Hence Virtual Assistants will not only be cost-effective but will also ease out business management by providing automated customer support.
Retail Chatbot extended on Social Media Channels
Facebook Messenger Bot
WhatsApp Bot
SMS Bot
Telegram Bot
Why Streebo’s Retail Fashion Bots
Streebo, in collaboration with leading technology organizations like IBM, RedHat, Google, and Amazon has created a powerful and secured solution. This solution can be integrated into most E-commerce engines such as HCL Commerce, Magento, Shopify, Oracle Commerce, SAP Hybris Commerce and can be extended to various social media channels of choice.
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Retail Fashion Bots for Customers:
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Retail Fashion Bots for Customers:
Built-in Domain Intelligence Streebo in collaboration with its technology partner deploys highly intelligent pre-trained Bots that can emulate business processes pertaining to the retail Industry.
Omni-Channel ExperienceStreebo’s Retail Fashion Bots can be deployed across social media channels such as WhatsApp, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype, among others. They can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed on the web (existing E-Commerce site) and mobile (existing mobile app).
Pre-Integrated with BackendsStreebo’s Retail Fashion Bots comes in pre-integrated with E-commerce engines such as HCL Commerce, Oracle Commerce, SAP Hybris Commerce, among others.
Flexible Deployment ModelsStreebo’s Pre-Trained Retail Fashion Bots can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.
Ease of Development & MaintenanceStreebo’s Pre-Trained Retail Fashion Bots is built using open standards such as Java and JavaScript. Also comes bundled in with Streebo’s bot Builder a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both line of business and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s bot builder is optional development-only tooling that customers can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio.
Chat AnalyticsStreebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.
Our AI-Powered Retail Fashion Bots Supports Below mentioned Features
Guaranteed Bot Intelligence Index of 99%(*BII = No of ques answered correctly/no of relevant ques asked)
Omni-channel Solution
Secured
Multilingual Support with support for over 38 languages
Support for both voice and chat channels
Inbuilt Live Agent Support
Support Feature PhoneOur pre-trained Retail Fashion Bots are trained in the following Operations
FAQs (Frequently Asked Questions)
Store Locator
Smart Assist – Product Recommendations based on
Purchased/Browsed Items
Purchase Management
Order Tracking
Gift Cards
Wallet
Contact Us/Customer Support (Live Agent)
Store Locator
Digital Cognification between Chatbot and Webpage
Search Product by Photo or Capturing Image
Online Payment
Login/Registration
Return/Refund Management
Offers & Promotions
Profile ManagementPricing Options
MVP (Minimum Viable Product) bot includes
3 transactional use cases
1 backend integrations
50 FAQ’s
Channels – Web, Mobile App, 1 Social media channel such as WhatsApp/Facebook MessengerCapex Option
You can choose to buy the MVP Bot.Opex Option
You can choose to Subscribe to the MVP Bot at no upfront setup fee.Pay Per Usage
This is a conversation-based subscription and tied to the number of conversations, hence there is no constraint on the scope.