Re-define Customer Experience and Increase Loyalty with a Chatbot for Restaurants
GET PERSONALIZED DEMORestaurant Chatbots – The New Technology Imperative to Exceed Service Expectations and Boost Loyalty
Gartner predicts that 85% of all customer service interactions will be handled by a chatbot by 2020. Chatbots are becoming mainstream and are the preferred channel of interaction for all customer touchpoints. As customer retention and loyalty is of paramount importance for restaurants, it is imperative for them to exceed customer expectations in all aspects of service.
From ordering food, making reservations to taking feedback, it is almost impossible for the service staff to consistently maintain the standard of service which may impact the image of the restaurant. Restaurants chatbots carry out a wide range of tasks from ordering food, making reservations to food recommendations and feedback. It eliminates long waiting lines and customers the staff can also focus on providing quality service to the customers. Since bots operate round the clock, it results into zero downtime and boosts engagement.
From ordering food, making reservations to taking feedback, it is almost impossible for the service staff to consistently maintain the standard of service which may impact the image of the restaurant. Restaurants chatbots carry out a wide range of tasks from ordering food, making reservations to food recommendations and feedback. It eliminates long waiting lines and customers the staff can also focus on providing quality service to the customers. Since bots operate round the clock, it results into zero downtime and boosts engagement.
Build a Conversational Restaurant Site with a Secure and Scalable Chatbot
Orders and Reservations
Chatbots save a significant amount of the customer as well as the staff’s time by automating this process. Customers can quickly place their orders within the chatbot which ensures accuracy and speeds up the entire process.
Personalized Recommendations
Depending on the customer’s previous orders, restaurant chatbots map their preferences and offer suggestions during their next visit. It suggests new dishes that matches with their taste and recommends a drink that goes best with it.
Special Offers and Combos
Chatbots send out updates to customers regarding the season special dishes, offers and discounts. It can boost engagement and can bring back customers who haven’t visited in a while and specially curated offers for regular customers increases their loyalty.
Feedback
Chatbots eliminate the process of manually reaching out to customers for feedback. Since positive reviews are extremely important, chatbots send automatic reminders to leave feedback after having a meal.
Enrich Customer Relationship
Chatbots engage customers in fun conversations while they are waiting for their food to arrive. Moreover, when someone visits your website, it instantly provides personalized assistance on menu, pricing, table availability and captures their personal details. This helps in converting the audience into loyal customers.
Streebo Chatbot Builder
Streebo Chatbot Builder with its unique set of low or no code tooling allows IT & Line of Business teams to rapidly assemble sleek & intuitive chatbot interfaces while cutting the development cost and time by 50%! The drag and drop interface let you easily manage the chatbot and securely deploy it on multiple platforms i.e. web, mobile apps, 3rd party chat messengers, voice devices etc.
It can also be seamlessly integrated with enterprise backends with its point and click interface. Moreover, you can control the look and feel and of chatbot and modify it according to changing business needs.
It can also be seamlessly integrated with enterprise backends with its point and click interface. Moreover, you can control the look and feel and of chatbot and modify it according to changing business needs.
Key Differentiators of Streebo Chatbot Builder
Automation BuilderDrag & Drop interface for easier creation & management of chat interfaces
Cross-Platform AvailabilityEmbed chatbots on web, app or 3rd party chat messengers like Facebook Messenger
Comprehensive Security Powered by IBM Technology, Streebo Chatbots are highly secure
Flexible NLP SelectionSelect an NLP of your choice – IBM Watson, Wit.ai or other to be integrated with bot
Flexible Deployment OptionsDeploy on-premise OR on cloud
Lower Development & Maintenance CostSingle code base for all digital assets and automation tool