ChatGPT For Food and Beverage Industry – Find your favourite Food & Beverage

Streebo’s AI experts team, holds deep domain knowledge deploying highly intelligent pre-trained Food and Beverage Virtual Assistants that can emulate the business processes of various restaurant chains and food businesses. This gives customers a more personalized experience as the virtual assistants are able to understand their queries quickly and accurately.

Another key feature of Streebo’s ChatGPT powered Food Ordering Bot Solution, is its omnichannel experience. Streebo’s Food and Beverage chatbot provides access to the restaurant food menu across social media channels such as Facebook Messenger, WhatsApp, Instagram, WeChat, Email and even SMS. It can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Additionally, our intelligent, Food and Beverage Solution can be deployed to existing digital properties such as websites and mobile apps. This ensures that customers have access to the same level of service no matter which channel they use to order the food.

Streebots are powered by technology from leading companies like IBM Watson, Google Dialogflow, and Amazon Lex from AWS. As a result, Data Security and Compliance are two key areas where they are clear winners. Essentially, these Bots for Food and Beverage, use state-of-the-art encryption technologies from companies like IBM, Google, and AWS to ensure customer data remains secure at all times and comply with applicable regulations while operating in multiple countries.

With Powerful Classification, Clustering, Embedding and Generative AI technology available in the GPT platform now it is possible for Food and Beverage Businesses to tap into unstructured information silos as well. This includes Web Pages, Customer Order Carts, Image Searches for Menus, Feedback with Media Upload and other unstructured information such as logs, and emails to find the relevant information to the end user. Streebo bots integrated with GPT can leverage this powerful capability and bring the right information to the customer at the right time.

Food and Beverage businesses have been struggling when it comes to adopting chatbots due to various challenges, such as lack of technical knowledge, understanding of upcoming customer needs, etc. However, with Streebo’s cutting-edge Food and Beverage Bot Solution, restaurants can now overcome those challenges quickly & efficiently.

Streebo’s intelligent, Bots for Food and Beverage Industry comes with a Guaranteed Bot Intelligence Index* of 99% (*BII= No. of questions answered correctly/No. of relevant questions asked). This high accuracy effectively reduces any manual intervention on the part of the restaurant’s staff, thus improving overall efficiency and performance. Additionally, it provides customers with accurate answers to their queries quickly and easily, allowing them to get the right information they need in no time.

Another key feature of Streebo’s GPT 3.5 powered Food and Beverage Virtual Assistant can seamlessly integrate with a wide variety of 3rd party backend systems (ERPs, CRMs) and Food Ordering platforms, Oracle, SAP, ServiceNow among others. This eliminates the need to manually configure or integrate backends or 3rd party systems which saves both time and resources.

Streebo’s Bot analytics dashboard is designed specifically to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring customer interactions and can be adapted accordingly to give relevant responses as well as aid business decisions making processes. It enables restaurants to keep track of customers’ behavior patterns as well as understand their specific needs so that they can tweak their services accordingly

Streebo’s Smart Bot solution makes it a cost-effective solution for Food and Beverage Industry looking to integrate bots into their customer service & marketing operations without incurring high costs.

Streebo’s Food and Beverage Conversational AI also come with inbuilt live agent support, which allows customers to get help from a real person if they cannot find what they are looking for by engaging with the bot. Customers can switch back and forth between the chatbot and live agents seamlessly, ensuring that their queries are answered quickly and efficiently.

Another feature that sets Streebo’s advanced Food and Beverage Virtual Assistant apart from other chatbots is its multi-lingual support which allows customers to communicate with it in multiple languages, including English, Spanish, French and Chinese and 38+ languages. This makes it easier for restaurants to cater to customers who do not speak English or have limited proficiency in English.

Streebo’s Smart Bots for Food and Beverage also support voice as well as text-based conversations making it easy for users to interact with it regardless of their preferred mode of communication. Users can even switch back and forth between voice and text-based conversations within the same conversation thread, adding an extra layer of convenience for customers who may want to use both modes of communication during certain interactions.

Streebo Bots also incorporate the latest innovative technologies in voice such as Whisper (beta) from Open.AI and other Speech-To-Text technologies from IBM Watson, Google Dialogflow and Amazon Lex. Whisper is an AI-powered voice platform that helps enable F&B businesses to better understand their customers and respond quickly with virtual support. STT, or Speech To Text technology, is a real-time transcription service that can scan conversations for keywords to help ensure the correct information is collected from each call. With the help of this modern technology, customer service agents can provide faster, more accurate responses to customers. Faster response time leads to an improved restaurant-customer relationship, loyalty and profitability. Thus, Whisper and STT technology in general represent an incredibly valuable asset for modern Food and Beverage businesses that seek growth in the coming future.

All customer data collected by Streebo’s GPT 3.5 powered Bots for Food and Beverage businesses is securely stored on its servers which ensures that any personal or confidential information shared by customers remains safe at all times. This helps Restaurants provide peace of mind to their customers while interacting with the bot, knowing their data is protected against unauthorized access or misuse at all times.

Streebo’s GPT 3.5 powered Food and Beverage Bots offer restaurants an unparalleled level of customization that allows them to tailor their chatbot experience specific to their needs and preferences. This level of customization allows F&B businesses to create unique experiences for customers that are tailored specifically for their target audience – something that is essential for any organization looking to attract new customers or retain existing ones in today’s highly competitive marketplace.

Streebots are just solution assets and all source code uses open-source standard frameworks such as Java, J2EE, Javascript, node.js, et al. The solution code is open and available to customers and partners to further customize it. There is no dependency on Streebo for any solution asset that is delivered as bots. The customer or partner can take over the internal enhancement and maintenance of the bots at any point.