How Can Chatbot be Used in Education
Institutes to Improve Student Enrollment?

The Education industry has evolved during the pandemic. Digital services in these industries have widely adopted web and mobile apps, which are proven channels to interact with students and prospects alike. As the education system completely shifted online during the pandemic, students have also adapted to the change and started interacting with it online. Millennials who are using messaging channels are now spending most of their time on it and it has become the prime mode of communication for them. A recent Tech crunch study states a 40% jump in traffic on messaging channels such as Facebook Messenger, WhatsApp, Google Chat and even SMS. Even though, after the pandemic, the offline schools and colleges have opened, the consumer behavioral change (shift to asynchronous channels) is here to stay. Universities and Education Institutes that will recognize and respond to this change will stand to gain market share and generate net new revenue from these social media channels.

What Marketeers can do to adapt and overcome the industry change?

Emerging Artificial Intelligence (AI) and bot technologies have now opened up new possibilities for customer and prospect interaction, with the use of Natural Language Processing (NLP) becoming the major market driver. As stated earlier, messaging apps are now in vogue and organizations that will open up these asynchronous messaging channels for prospect interactions by leveraging NLP & AI will stand to gain market share, improve customer experience and decrease customer interaction costs.

With Chatbots and multi-channel integrations, institutes can meet their students’ expectations by resorting to a new and improved way of interaction. Therefore, more education institutes are adopting Chatbots and leaving traditional channels behind. This increases efficiency across the entire education value chain. According to a recent survey, 81% of universities agreed that Chatbots help to improve student enrollment. That’s why colleges and universities are keen to leverage the benefits of AI to enhance their reach-out program. Education Institutes are increasingly embracing AI-powered educational chatbots to streamline their interactions with applicants and new or existing students.
Lastly, by adding Chatbot to the university website, marketeers can increase the average time spent by users on their web page which in turn has a direct effect on their SEO rankings. According to a recent Deloitte study, on an average, businesses improved their bounce rate by over 17% by deploying chatbots on their website.

Streebo’s SMART® Bots

Streebo a leading Artificial Intelligence (AI) and Digital Transformation Company has created a very powerful, intelligent, and Pre-trained AI-Powered Chatbot for handling Marketing functions for the Universities & Education Sector. These bots are 99% accurate and can seamlessly integrate with a wide variety of 3rd party enterprise backend systems (ERPs, CRMs) systems such as SAP, Salesforce, ServiceNow, Workday among others. Moreover, these Chatbots for Universities & Education Institutes leverage leading NLP engines such as IBM Watson, Google Dialogflow, and Amazon Lex. By leveraging these NLP engines Streebo Smart Bots for Marketing extend the enrollment process to a variety of social media platforms, mainly Facebook Messenger (Meta), WhatsApp, Google Chat and SMS among others. Streebo’s Conversational AI for Marketing makes the student interaction effortless and faster. An increasing number of students and parents prefer it over the traditional web and mobile app interface.

Our AI-Powered University & Education Sector Chatbot Supports below Features

Chatbot-for-Logistics 99% Accuracy
Chatbot-for-Logistics Support for both Voice and Chat Channels
Chatbot-for-Logistics Omni-channel
Chatbot-for-Logistics Inbuilt Live Agent Support
Chatbot-for-Logistics Secured
Chatbot-for-Logistics Advanced Analytics
Chatbot-for-Logistics Multi-lingual

Our pre-trained Chatbot is trained in the following Operations for University & Education Sector

Chatbot-for-Utilities-Customer-Marketing Answer FAQs
Chatbot-for-Utilities-Customer-Marketing Browse Courses
Chatbot-for-Utilities-Customer-Marketing Enroll in a Course
Chatbot-for-Utilities-Customer-Marketing Download Fees Structure
Chatbot-for-Utilities-Customer-Marketing Check Scholarship Eligibility
Chatbot-for-Utilities-Customer-Marketing Apply for Scholarship
Chatbot-for-Utilities-Customer-Marketing Pay Tuition Fee
Chatbot-for-Utilities-Customer-Marketing Enroll in Online Quiz / Test Series
Chatbot-for-Utilities-Customer-Marketing Exam Form Submission / Upload
Chatbot-for-Utilities-Customer-Marketing Academic Calendar & Timetable
Chatbot-for-Utilities-Customer-Marketing Apply for Membership – Library / Gym / Club
Chatbot-for-Utilities-Customer-Marketing Update Student Profile
Chatbot-for-Utilities-Customer-Marketing Download / Upload Assignments
Chatbot-for-Utilities-Customer-Marketing Download Lecture Notes / Lecture Schedule
Chatbot-for-Utilities-Customer-Marketing Provide Feedback and Complaints with Form
Chatbot-for-Utilities-Customer-Marketing Download Result

Streebo’s SMART® Bots extended on Web and Various Social Medias

Web Application

Google Chat






Mobile Application


Facebook Messenger

Why Streebo’s Chatbot for Marketing?

Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Bots for Marketing:
Chatbot-for-Utilities-Customer-Marketing Built-in Domain Intelligence
Streebo has built-in domain knowledge into its Bots and has deployed highly intelligent pre-trained chatbots that can emulate human interactions pretty closely for universities and education institutes.
Chatbot-for-Utilities-Customer-Marketing Omni-Channel Engagement
Our Smart Bot for Marketing extends the student enrollment process across social media channels such as FB Messenger, WhatsApp, Google Chat, WeChat, Skype, and even SMS. They can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed to existing digital properties such as the university website and mobile App.
Chatbot-for-Utilities-Customer-Marketing Multi-lingual Interaction
Our Chatbots are multi-lingual and support over 38+ languages.
Chatbot-for-Utilities-Customer-Marketing Pre-Integrated with Backends
Streebo’s University & College Bot comes pre-integrated with a wide variety of 3rd party backend systems (ERPs, CRMs) systems and enterprise backends such as SAP, Salesforce, ServiceNow, Workday among others.
Chatbot-for-Utilities-Customer-Marketing 99% Intelligent Bot
Streebo Chatbot comes with a Guaranteed Bot Intelligence Index* of 99% (*BII = No. of questions answered correctly/No. of relevant questions asked)
Chatbot-for-Utilities-Customer-Marketing Flexible Deployment Options
Streebo’s Pre-Trained Conversational Interface can be deployed on-premise or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.
Chatbot-for-Utilities-Customer-Marketing Lower TCO
Streebo’s Chatbot is built using open standards such as Java and Javascript. Streebo’s bot builder is optional development-only tooling that customers can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio that significantly lower app development costs as well as reduce support & maintenance costs.
Chatbot-for-Utilities-Customer-Marketing Advanced Analytics
Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.

Business Benefits

By upgrading their systems with Streebo Smart Bot in Universities & Education Institutes across channels like web, mobile, WhatsApp, FB messenger, Google Chat and SMS, etc. our clients will witness benefits such as:
Chatbot-for-Automobile-Commercial-Solution Increased Student Engagement:
Millennials today don’t like waiting for too long. The Omnichannel Bot across social media channels is available 24×7 and is proven to help increase engagement.
Chatbot-for-Logistics22 Increased Enrollment and Revenue:
Instant resolution of student queries related to a course, fastens the decision to enroll in a course. This results in increased revenue.
Chatbot-for-Logistics22 Increased Conversion:
Prospect to Student conversion ratio improves with the deployment of a chatbot to manage conversations.
Chatbot-for-Logistics22 Student Satisfaction & Retention:
A chatbot for university students instantly resolves the queries and suggests different ways of getting scholarships and financial aid. This results in increased student satisfaction & retention.
Chatbot-for-Logistics22 Decrease in Student-Interaction Cost:
As the chatbot handles student queries and saves on query resolution time & effort – this, in turn, decreases the cost of a call center and increases the productivity of university staff.
Chatbot-for-Automobile-Commercial-Solution Improved SEO:
The bot can engage your students on your website thus increasing your session time and reducing your bounce rate. This improves SEO page ranking and improves lead-generation by an average of 17% thus even making your online ad spending more effective.

Pricing Options

MVP (Minimum Viable Product) bot includes

Chatbot-for-Utilities-Customer-Marketing 3 transactional use cases
Chatbot-for-Utilities-Customer-Marketing 1 backend integrations
Chatbot-for-Utilities-Customer-Marketing 50 FAQ’s
Chatbot-for-Utilities-Customer-Marketing Channels – Web, Mobile App & 1 Social Media Chanel such as WhatsApp/Facebook Messenger

Capex Option

Chatbot-for-Utilities-Customer-Marketing You can choose to buy the MVP Bot.

Opex Option

Chatbot-for-Utilities-Customer-Marketing You can choose to Subscribe to the MVP Bot for a fixed monthly charge with no upfront setup fee.

Pay Per Usage

Chatbot-for-Utilities-Customer-Marketing This is a conversation-based subscription and tied to the number of conversations & messages the bot handles. Thus you only pay if the Bot is getting used and is actually deflecting calls.