How to build a Digital Assistant that
represents your Brand!
The Chatbot Strategy!
Answers a set of commonly asked questions. An agent might get bored of repetitive questions but a chatbot will always give accurate answers without getting bored.
Command based bots are integrated with a backend like ERP, CMS or relational databases. They understand the context and retrieve information from the database based on a query.
AI infused Bots are highly intelligent and can learn from every chat or transition they make. They can answer even ambiguous queries in a human-like manner.
Chatbot Builder 2X faster in
half the development time.
- Create and manage chat interfaces using a drag and drop functionality.
- Easily integrate any backend like CRM, ERP or 3rd party services with a simple point and click.
- Roll out updates across all channels with a single click.
- Integrate all smartphone features like rich media transfer, location tracking, fingerprint authentication, to name a few.
- Map conversational intent easily by selecting an NLP of your choice.
- Authenticate your Bots against a variety of LDAP systems like IBM Tivoli, Microsoft Active Directory et al. including support for Federated LDAPs.
- Provide Central management of user for authentications with 128-bit encryption that supports a variety of identity management systems.
- Manage roles and user groups to give role-based access to backend processes and systems.
- Allow single-sign-on to a variety of backends with the usage of a Secured Credential vault to manage a variety of credentials.
- Maintain Logs and Analytics to review all conversations and raise alerts for attempts of unauthorized access.