AI Based Smart Bots : Speech Recognition ChatbotThe inception of the chatbot has shaken the online market with its task management, work productivity, and online browsing. However, with the new wave of voice-enabled chatbots entering the market, it has reshaped the way consumers communicate. Market analysts and surveys state that by 2020 the way users will search things online would be predominantly ruled by voice assistants. Nearly 50% of the searches would be voice-driven seeing the success of Amazon Alexa, Apple Siri, Google Assistant, and Microsoft Cortana.
A human-like, voice bot conversation with “on-demand” assistants is making the chatbot scenario highly conversational and productive. Streebo builds voice-enabled chatbots in minutes using IBM Watson APIs.
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Features your voice bots needs for smooth
Intent Analysis : You want the bot to determine entities and intent of the natural language sentences. For instance, if we analyze the following sentence: “I would like to book a vet’s appointment for my dog” the intent is “booking appointment” and “vet” is the main entity.
The ability to pause and listen : You want the bot to be a good listener so it can determine the next steps and can be more interactive. Advances in AI also lets you decipher sentiments out of the user’s message.
Streaming recognition : Speed is one of the necessary augmented service provided to the customer. A good voice-enabled bot would interpret and act at the same rate at which the user is speaking.
Access to live agents : Meet your customer needs through voice bots while the customer should have the option to connect to a live agent seamlessly. For instance, if the bot can’t understand the customer’s question then it should be redirected to a live agent.
AI – powered to continuously learn : Understanding human language is a complex and continuous procedure. The user wants bots to be predictable and accurate while understanding slangs and colloquial speech.
Benefits of AI- powered voice assistant
Answer highly complexed questions
Powerful real-time speech recognition
Supports various use cases
Reducing dependency on screens
ComplianceApplications built using DXA are compliant with the industry-standard frameworks like Ionic, Angular JS, etc.
Power to BusinessWith ‘Drag and Drop’ interface for IT/LoB to modify and manage apps at ease.
Single Code BaseApplications built using Streebo’s revolutionary tool, DXA follows a one code base approach thus giving users a true omnichannel experience.
Low code no code toolingApplications built using DXA a low code/no-code tool, can be built in half the development time and can be easily updated or modified even by LOBs.
Comprehensive SecurityApplications built using Streebo’s chatbot builder (DXA) are built on top of IBM platform and are highly robust and scalable with highly secure 3rd party integrations.
Flexible Deployment OptionsApplications built using DXA have flexible deployment options of on-premise or on the cloud.