Artificial Intelligence Powered Bot for Hospital Prospects
Due to covid 19 entire healthcare system is going through a stressful situation, the demand for healthcare services has increased manyfold. In this situation providing service to patients and responding to inquiries on time is quite challenging. Hospitals are finding it hard to keep up with the surge in call volume and adding more human resources to the reception/call center is not a scalable solution.
We, at Streebo, understand this challenge, and to address that we have developed a pre-trained bot specifically for Hospitals that is capable of handling major operations. It helps streamline many administrative tasks. It allows hospitals to provide critical services instantly to patients, which is vital in a medical emergency. The bot can assist hospitals in scheduling appointments, automate response to typical repetitive queries of callers, remind the patients about their follow-up/upcoming appointment. Streebo’s Pre-Trained bot can be integrated with most of the ERP/HIMS such as SAP Healthcare, SoftClinic HIS, Health360, Medkey, MocDoc. It can be deployed on multiple channels along with its Web and Mobile App, such as Microsoft Teams, IBM Slack, HCL SameTime, and social media channels like Facebook Messenger, WhatsApp, Signal, Telegram, and even SMS.