Artificial Intelligence Powered Bot for Hospital Prospects

Artificial-Intelligence-Powered-Hospital-Prospect

Due to covid 19 entire healthcare system is going through a stressful situation, the demand for healthcare services has increased manyfold. In this situation providing service to patients and responding to inquiries on time is quite challenging. Hospitals are finding it hard to keep up with the surge in call volume and adding more human resources to the reception/call center is not a scalable solution.

We, at Streebo, understand this challenge, and to address that we have developed a pre-trained bot specifically for Hospitals that is capable of handling major operations. It helps streamline many administrative tasks. It allows hospitals to provide critical services instantly to patients, which is vital in a medical emergency. The bot can assist hospitals in scheduling appointments, automate response to typical repetitive queries of callers, remind the patients about their follow-up/upcoming appointment. Streebo’s Pre-Trained bot can be integrated with most of the ERP/HIMS such as SAP Healthcare, SoftClinic HIS, Health360, Medkey, MocDoc. It can be deployed on multiple channels along with its Web and Mobile App, such as Microsoft Teams, IBM Slack, HCL SameTime, and social media channels like Facebook Messenger, WhatsApp, Signal, Telegram, and even SMS.

Benefits for Citizens

Decreased operational cost as the major operations gets taken over by the bot

Providing accurate information instantly in an emergency, thus gain in trust of patients.

Round-the-clock inquiry resolution ensuring a significant increase in patient satisfaction rate with fewer resources.

Why Streebo Bots

Streebo, in collaboration with leading technology organizations like IBM/RedHat, Google, and Amazon, has created a powerful and secured Hospital Bot solution. This solution can be integrated into most existing ERP/HIMS systems and can be extended to various channels.

Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered bot for Hospital:

Artificial-Intelligence-Powered-Digital-Hospital-Prospect

Built-in Domain Intelligence
Streebo in collaboration with its technology partner deploys highly intelligent pre-trained bots for the hospital that can emulate business processes pertaining to the hospital.

Omni-Channel Experience
Streebo’s hospital bot can be deployed across multiple channels apart from its web and a mobile app like Microsoft Teams, IBM Slack, HCM SameTime, or external asynchronous channels like such as social media channels like Facebook Messenger, Telegram, Signal, WeChat, WhatsApp, and even SMS.

Flexible Deployment Models
Streebo’s Pre-Trained Bot for the hospital can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.

Ease of Development & Maintenance
Streebo’s Pre-Trained hospital bot is built using open standards such as Java and Javascript. Also comes bundled in with Streebo’s Pre-Tranied Bot a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both hospital staff and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s Pre-Tranied Bot is an optional development only tooling that customer can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio

Integrated with Backends
Streebo’s hospital bot can be integrated with most of the ERP/HIMS such as SAP Healthcare, SoftClinic HIS, Health360, Medkey, MocDoc, or any HMS in use.

Chat Analytics
Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.