
Artificial Intelligence Powered Citizen Self Service Bot
for Government Agencies

Citizen Self Service bot/Conversational Interface which can be extended to newer platforms and channels has become a need of an hour.

What Government Agencies can do to adapt and overcome the change

Benefits to Government Agencies & Citizens/Constituents

Save operational cost (average of 12%) as a lot of public queries will be handled by chatbot instantly with lower resources.

Agencies that rolled out bots saw their cost of operations decrease by atleast 7% because of less human resources and extended presence on multiple digital channels like web, mobile, WhatsApp, Facebook messenger, and SMS.

Round-the-clock query resolution will significantly enhance the service experience. A Deloitte Study shows that agencies that rolled out the bot saw an average jump of 18% in their Citizen Satisfaction Index

Improved Cash Flow, as people get to pay the bills/taxes on time with ease using multiple platforms.

Improved service for their Citizens
Why Streebo’s Citizen self Service Bot
Key differentiators of Streebo’s pre-trained and pre-integrated AI-Powered Citizen Self service Bot:

Streebo, in collaboration with its technology partner(s), has assembled a highly intelligent pre-trained bot that can emulate business processes pertaining to the Government agencies.

Streebo’s Citizen Self Service Bot can be deployed across social media channels such as Facebook Messenger, WhatsApp, WeChat, Skype, and even SMS. It can even handle voice channels such as IVR, Amazon Alexa, and Google Home. Bots can even be deployed on the web (existing website) and mobile (existing mobile app)

Streebo’s Pre-Trained Citizen Self Service Bot can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.

Streebo’s Pre-Trained Citizen self Service Bot is built using open standards such as Java and Javascript. Also comes bundled in with Streebo’s bot Builder a low code no code tooling to assemble, integrate and manage the bot. Thus, making it easy for both Government agency staff and people in IT with minimal or no background in Artificial Intelligence to assemble, integrate and manage the bot moving forward. Streebo’s bot builder is an optional development only tooling that customers can choose or they can directly develop and manage it using standard IDEs such as Eclipse and Visual Studio

Streebo’s Citizen self Service Bot comes in pre-integrated with a governments agency’s management system
Our AI-Powered Citizen Self Service Chatbot Supports
Below mentioned Features


languages




Pre-trained Citizen self Service bot can perform the following operations














Pricing Options
Agencies can start out with an Minimum Viable Product (MVP) Bot – MVP bot includes:




Capex Option

Opex Option

Pay Per Usage

