Overview – Cargo Airlines
Airline Industry has started adapting to these social media channels and started availing their services on these channels. However, assigning real humans to manage these social media channels to communicate with the end-users is cost-prohibitive. Thus, digital transformation has created new parameters to beat the competition and gain new market share
What Cargo Airlines Businesses can do to adapt and
leverage this industry change?
Going beyond web & mobile, using the chatbot as a component in an omnichannel strategy will allow airlines businesses to engage with users across all channels and expand their network and increase their outreach. A Chatbot can be invaluable for cargo airline’s customer service personnel & managers, offering rapid response times for the queries thus improving the experience in shipment tracking services.
Streebo’s SMART® Bots for Cargo Airlines
The AI-powered Conversational Interface or Chatbot for Cargo Airlines leverages leading Natural Language Processing (NLP) engines such as IBM Watson, Google Dialogflow, and Amazon Lex thus making them very intelligent.
Further, the experience with Streebo SMART Bots goes beyond just web and mobile to a variety of social media platforms such as WhatsApp, Google Chat, Facebook Messenger, SMS, Telegram, Signal, WeChat, Skype and even voice-enabled platforms like Google Home and Amazon Alexa.
By staffing your cargo airlines business with these 24X7 available Intelligent Bots, cargo airlines businesses can increase their customer outreach and improve the lead to customer conversion. That is why these AI-powered Smart Cargo Airlines Bots for Customers have a powerful return on investment as they can both improve the Customer Satisfaction Index and reduce customer service costs for organizations deploying them. It is projected that cargo airlines businesses will save over 8 billion dollars by leveraging chatbots through 2025.
Our AI-Powered Cargo Airline Chatbot Supports
below mentioned Features
- 99% Accurate
- Advanced Analytics
- Inbuilt Live Agent Support
- Support for both Voice and Chat Channels
Our pre-trained ChatBot for Marketing is trained in the following Operations for F&B and Distribution:
- General FAQs
- Search for an Aircraft
- Manage Enquiries
- Fetch Services in Details
- Generate a Quote
- Cost Estimates & Comparison
- Manage Booking
- Track Shipment
- Aircraft Details
- Create an Account
- Payment Transactions
- Feedbacks and Reviews
- Customer Support and Query Resolution
- Reward Points
Streebo’s SMART® Bots extended on Web and
Various Social Medias
Hence by rolling out AI-Powered Customer Bots for Cargo Airlines, enterprises will see the following benefits:
Chatbots for the Cargo Airlines Industry can leverage existing digital properties such as web and mobile apps in addition to multiple digital channels such as WhatsApp, Google Chat, Facebook Messenger, Slack and SMS, among others to bring inquiries for their business. In addition to generating leads, bots are proven to improve the conversion rate by an average of 12%.
Chatbot removes language barrier with local language support, as bot provides support to 38+ languages on chat as well as voice interface which gives a more personal experience.
Chatbot reduces the need for intervention of Airlines Staff which will fasten the shipment booking process and tracking the shipment.
Having a Chatbot for 24×7 Customer Support for Shipment Booking & Tracking Services saves on customer support, resources & training costs.
Why Streebo’s Cargo Airlines Bots for Customer?
Key differentiators of Streebo’s Pre-Trained and pre-integrated AI-Powered Customer Bots for Cargo Airlines: