Streebo’s Cognified Lead Capture Software for B2B Business.
B2B business and sales is a long and complex process. Businesses are looking for ways and are happily embracing methodologies and technologies that can prospect leads; can share across the necessary information; can increase the leads flow and reduce the unnecessary friction between the prospective clients and the business.
What is Streebo’s Cognified Lead Capture Software?
How can Conversational Interface help your business?Studies have shown that on an average your website visitors spent time on 1.5 pages before moving on, however, with the help of live chat it is possible to engage them as soon as they are on the website. In fact, chatbot can help them navigate through the website or application directing them to the relevant information that they came looking for. This has shown a whooping 80% increase in the chances of converting a lead and also, in accelerating the business sales cycle.
Additionally, research has shown that replacing website contact forms with cognified agents can, in fact, increase your lead flow by 33%.
Furthermore, according to a Gartner study, by the year 2021, 50% of enterprise companies will spend more on bots and chatbot creation than they will on traditional mobile app development.
Futurist Peter Schwartz once shared, “It wasn’t long ago when salespeople were hesitant to use email to connect to their customers, and now it is expected.”
Similarly, it won’t be long when having a bot prospect, interact and qualify leads for your business. What’s more, having a digitized assistant can be a great filter for your Sales team, enabling them to pursue leads with high probability of closure. Additionally, the data from the chats with the bot could be the goldmine helping your sales team in personalizing their messages and building stronger relationships with the prospects.
More Benefits of Having Chatbots for Generating and Capturing Leads
Once the chatbot has qualified and validated the lead, use your CRM to capture the chat history; let chatbot assign predefined Lead Score basis the conversation quality and use these metrics to reassign it to your sales team to further pursue the lead and bring it to closure.
It can help your sales and business development teams build custom demo basis the conversation history and the pain-points that the chatbot might have gathered while interacting with the lead.
With the availability of the cognified agent, it is easier to make the information available almost instantly to your customer helping them gather information and make an informed decision while making a purchase. Removing the friction and making the quality result available pronounces a smoother customer experience rendering increased sales, lead flow and shorter sales cycle.
Reimagine your Customer Experience Journey with Conversational Interfaces
Streebo has launched new line of product, an easy low code, no code Chatbot tool Builder powered by IBM Watson Assistant. It helps even a Line of Business to build and deploy a Chatbot. With this product we envision every company to be equipped with the latest Conversational AI technology, helping their business enhance customer experience using conversational commerce.