The following features are available in the Streebo’s
“Conversational Interface” for HCL Connections
Streebo’s Conversational Interface uses top products from IBM, HCL and RedHat to create a secured solution that ensures strict security and access control. Thus your users can only view or post content that they have access to. It leverages the underlying roles and authentication mechanism provided by the HCL Connections (running on IBM Websphere ND) based on the groups and roles set up in the enterprise LDAP.
Streebo’s Conversational Interface for HCL Connections can be deployed on web, mobile and extended to a variety of channels including HCL Sametime, Microsoft Team and Slack. Streebo’s bot that works as a Conversational Interface can also be leveraged from voice channels such as Google Home and/or Alexa.
In case the Bot deployed on the Conversational Interface cannot get the relevant answer, the question can be passed to an in-built Live-Agent or a third party live-agent such as Avaya or ZenDesk.
Leveraging Leading Artificial Intelligence powered Natural Language
Streebo’s Conversational Interface have a plug-n-play architecture and can use any of the leading NLP engines available in the market such as IBM Watson Assistant, Google Dialog and Amazon Lex to understand the intents and entities passed during the conversation.
Flexible Deployment Models
Streebo’s Social Intranet Bot that provides the Conversational Interface can be deployed on-prem or on the cloud. We support IBM Cloud, Amazon AWS, Microsoft Azure and Google Cloud
Flexible Pricing Models
Streebo’s Retail Social Intranet Bot can be purchased outright (Capex model) or can be deployed using Pay Per Usage/Subscription model.