Customer Care Agent – a Robot?
In defining the target market, you will identify key elements such as geographic location, industry, customer characteristics, your target market’s needs and how these needs are being met currently. To train such tricky bot is all new analysis to be done.
Before the technology Humans
So, these were the questions I needed an answer from:
Handling the Training of Complexities
Bifurcating the types of complexities which can be handled by entities and the ones which can be handled by code turns the process at ease.
The next task was to train: