Leading Utility Major transforms its customer experience with the help of IBM & Streebo DX Accelerator
| Our client is the oldest and the largest invester owned electric company serving, close to a million customers in Oklahoma. Their main challenge was to provide organized information to customers and increase the customer experience by optimizing content and reducing customer service calls.Learn how streebo developed a customer facing self-service portal for easy access to information and easier content management with IBM Web Content Manager. | |
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