ChatGPT Chatbot for the Enterprise

Navigating the Complexities of Chatbot

The concept of using chatbot technology to mimic human interaction and communication dates back to the 1950s when researchers at MIT developed ELIZA – one of the first chatbots. However, adoption has proven to be a challenge even when the chatbot ecosystem has been around for a few years. Many bots are shut down or not adopted due to their limited capabilities, leaving most rule-based bots to answer only simple FAQs.

According to recent stats from Statista, over 1 million active chatbots are being used by businesses worldwide, with an expected growth rate of 20% per year. However, of those 1 million active bots, 94% are rule-based and can only answer simple questions. This tells us that while there is great potential for chatbot adoption, many companies are still struggling with the implementation of real transactional bots that deliver value and smart bots that converse and reason like humans due to the complexities involved.

Common Reasons for Low Adoption Rates

Low adoption rates of smart bots often occur due to a few common factors. One is the lack of functionality that users may expect from these bots. In order to be successful, it is important for a bot to be able to efficiently answer and understand a user’s questions or queries.

If these expectations aren’t met, customers will become frustrated and choose not to use the technology. Additionally, if the user interface isn’t tailored in a relevant way for the task at hand, customers may have difficulty understanding it or navigating through the system. This usually leads to frustration, causing customers to resort back to tried-and-true methods of completing tasks rather than utilizing new technologies like bots.

How Can Businesses Succeed with Custom ChatGPT Chatbot?

In order to succeed with Chatbots, we need a powerful solution like ChatGPT. This powerful model provides a conversational platform with capabilities far beyond any other AI we’ve seen before: it can answer follow-up questions, own up to its mistakes, address inaccurate assumptions, and kindly decline inappropriate requests.

It’s obvious that ChatGPT has shown us what true artificial intelligence can do, as truly intelligent conversations are becoming quite possible. We are now on the cusp of changing the way humans interface with computer systems from a simple text input to full-on conversations – something that was only previously imagined in science fiction. This incredible milestone opens many exciting possibilities and is definitely worth keeping an eye on!

We offer Smart AI Chatbots across the following Industries

Retail

Banking

Insurance

Healthcare

Finance

Government

Education

Telecom

F & B

Utility

Logistic

Manufacturing

Oil & Gas

Airline

Automobile

HR

Travel

Pharma

Real Estate

Legal

What is GPT, really?

GPT stands for Generative Pre-trained Transformer – a type of natural language processing (NLP) model used to generate text that mimics natural human language. The latest version of the model, GPT, is currently being used to power their new ChatGPT chatbot.

How Does It Work?

Open.AI’s ChatGPT Model, advanced language model, uses simple prompts and tweaks to generate human-like responses and conversations. The virtual assistant utilizes techniques such as Proximal Policy Optimization, reinforcement learning from human feedback, Reward Models and Supervised fine-tuning to generate human-like conversation.

For starters, GPT models uses Generative AI technology so the prompts generated by the Bot are more human-like thus able to engage the users.
Further the GPT model allows classification of unstructured data thus giving access to both structured and unstructured information to the bot. Now the bot can easily parse through large set of documents, logs, PowerPoints, excel giving it powerful search capabilities.

Further, Open.Ai is also revolutionizing speech-to-text technology (STT) with their Whisper technology. It uses its AI to accurately transcribe conversations at an unprecedented rate of speed and accuracy, even in noisy environments. With Whisper, users can get an exact transcript of a conversation, complete with speaker identification and punctuation. Also, the Whisper STT engine is able to ensure that all the correct terms are used and is able to handle subtle nuances of language that other STT technology struggles with. All of this means a better experience for its users and a massive increase in productivity. Open.Ai is definitely leading the charge in voice recognition technology and surely continuing to innovate well into the future!.

What Are The Benefits?

ChatGPT’s virtual assistant, Custom ChatGPT chatbot, or conversational AI bot offer a wide range of benefits.

ChatGPT Chatbots are capable of understanding complex conversation topics and providing users with accurate answers that would be difficult or impossible to program within traditional bot parameters.
ChatGPT also offers persistent memory capabilities, which allow it to recall past conversations and provide relevant context when necessary. This makes ChatGPT an essential solution for businesses looking to engage their customers in meaningful conversations quickly and accurately while still getting the full human conversation experience.
Not only does this make it easier for businesses to build relationships with their customers but also helps them get more value out of their customer interactions as well as improve their customer service efficiency significantly – all without sacrificing quality or creating any additional overhead cost for the business.
Additionally, because Open AI’s language model is constantly being improved upon through continuous training using both supervised data sets as well as feedback from user interactions – businesses can rest assured knowing that they are always getting the best possible performance from their AI-powered solutions like ChatGPT, their Conversational AI Bot.
Also, Open.Ai’s Whisper Technology (still in beta) and Speech-To-Text (STT) technology are powerful tools which enable users to easily interact with a digitally driven voice. With Whisper, users are able to access personalized applications and have real conversations with virtual agents that can recognize their voices, allowing them to quickly find what they need. Additionally, the AI-driven STT system is capable of highly accurate speech transcription which can make processing language more efficient. These innovative technologies provide users with a natural interface for easier communication and streamline processes in many industries such as education, healthcare and finance. Ultimately, Open.Ai’s Whisper Technology and STT tools offer an impressive flexibility that allows users to enhance their digital experiences while realizing the advantages of intelligent applications.

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ChatGPT for Enterprise

Disclaimer: ChatGPT and GPT are registered trademarks and terms fully owned by Open.AI. Author has used the term “ChatGPT for Enterprise” to convey the idea of a ChatGPT kind of Bot, but for the Enterprise.

Introducing the Next Generation of Chatbots – Streebo’s ChatGPT kind of Bots specifically created for the Enterprise!

At Streebo we specialize in Digital Transformation and Covnersational AI. So far, we have built solutions powered by Natural Language Processing Engines such as IBM Watson, Amazon Lex, Google Dialog and Wit.AI from Meta. Now, we have successfully integrated GPT series language models and open.ai API to create ChatGPT for Enterprise. We use open standards and have successfully created ChatGPT type bot for the Enterprise, with human-like conversation prompts and responses.

We use a combination of industry-leading Chatbot Platforms, such as IBM Watson, Google Cloud Platform (GCP), and Amazon Web Services (AWS), and now with the innovative Generative AI technology from Open.AI, we can offer powerful chatbot soluitons for the Enterprise.

This ground-breaking integration is designed to give companies an unbeatable conversational experience at scale yet ensure that things like security, sensitive data encryption, access control are still kept in place.

With access to such an intelligent Chatbot technology, businesses can expect to see dramatic improvements in customer communication, process optimization, and overall cost savings due to robust automation abilities that mimic humans. With this level of dynamic conversation delivered at unbeatable speed and accuracy, your business operations can be taken to the next level without missing a beat.

Essentially, Streebo’s Chatbot solution will allow for effortless handling of customer queries and is expected to proivde a personalized, conversational experience across a wide range of services. By leveraging

Summarization
Parsing of Unstructured Text
Classification
Translation technologies

We continue to train the bot until it reaches 99% accuracy rate and thus ensure the bot indeed gets adopted.

Our Bot solutions can now

Offer personalized answers to an insurance customer asking for policy questions or Provide brief summaries to bank customers who need help understanding their statements
Parse unstructured text like an email and provide an employee or a company agent gist of the lead received in the inbox.
Classify text and provide customers with categories or classifications of items from unstructured text and data such as PowerPoint Presentations, Word Documents, Excel etc.
Answer in the language requested and translate answers into customer’s native dialect and much more
With tools powered by Whisper (and STT from other technology providers), individuals can access automated voice recognition features for all sorts of tasks such as setting reminders, making calls, and more – all without typing or manually entering data. And with STT services providing accurate transcription capabilities for audio files, businesses can significantly cut down on manual transcription hours and increase productivity.

This level of sophistication makes Streebo’s Bot irreplaceable when it comes to the overall customer experience.

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Additionally, Streebo guarantees users complete protection of their confidential data through encryption and integration with leading Natural Language Processing (NLP) engines, such as IBM Watson Assistant, Amazon Lex from AWS and Google Dialog Flow from GCP.

Furthermore, these Bots can be accessed on multiple social media channels including WhatsApp, Facebook Messenger, and voice channels like Google Home in order to provide customers with the convenience they need when managing their tasks.

By leveraging Artificial Intelligence capabilities, Streebo is able to ensure an accuracy rate of over 99% on all Bot transactions providing customers with reliable experience.

Streebo’s GPT powered solution is revolutionizing the way companies interact with their customers and manage business operations. This intelligent Chatbot is designed to enhance efficiency by streamlining processes and automating operations while still providing a human-like conversational experience. With the ability to think, reason, and communicate clearly and naturally, this advanced technology gives organizations an upper hand in delivering an excellent customer experience that promotes growth and profitability.

Streebo’s innovative, solution is ushering in a new era of enterprise excellence that will benefit both companies and their customers now and into the future. Whether you’re looking for an AI custom chatbot for website or an intelligent virtual assistant for your business operations – we urge you to take a closer look at Streebo’s GPT integrated Enterprise series bots.